Assistant Parts Manager

2 weeks ago

Dublin, Dublin City, Ireland Bright Motor Group Full time
Overview

Join to apply for the Assistant Parts Manager role at Bright Motor Group.

Bright Motor Group was founded in 1982 and is one of Ireland's leading motor retailers, representing brands including Ford, Hyundai, SEAT, CUPRA, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel and DS Automobiles in the Dublin area.

With multiple showrooms at Airside near Swords, Navan Road, and Bray, Bright Motor Group offers several locations for interested candidates. We are seeking to appoint a positive and motivated individual to join our parts team at the Navan Road facility.

Role Responsibilities
  • Support the Parts Manager in overseeing the daily operations of a high-volume Parts Department, ensuring efficiency, accuracy, and excellent customer service.
  • Supervise and mentor Parts Advisors and Senior Parts Advisors, providing day-to-day guidance, motivation, and support.
  • Act as first point of contact for operational queries, escalating to the Parts Manager when necessary.
  • Ensure all customers (retail, trade, and internal workshop) are served promptly, professionally, and courteously.
  • Monitor Vehicle Health Checks to ensure required parts are identified, priced, and quoted in a timely manner.
  • Oversee accurate picking, packing, and distribution of parts to technicians and customers, ensuring minimal delays.
  • Assist in managing inventory control and stock levels, maintaining accurate records in the Dealer Management System (DMS).
  • Support routine stock takes and spot checks to resolve discrepancies quickly.
  • Liaise with Service Advisors, Technicians, and external suppliers to ensure seamless communication regarding availability, pricing, and delivery times.
  • Contribute to trade sales growth and coordinate with delivery drivers as required.
  • Assist the Parts Manager with performance reporting, including relevant KPIs, sales tracking, and stock analysis.
  • Deputise for the Parts Manager in their absence, ensuring consistent leadership and continuity of departmental operations.
  • Promote compliance with all company health and safety standards and contribute to maintaining a clean, organised work environment.
  • Deliver on departmental targets and contribute to sales initiatives developed by the Parts Manager.
  • Provide coaching and training to team members to support career development and maintain a high standard of service knowledge.
  • Carry out any reasonable duties as requested by the Parts Manager or senior management.
The Ideal Candidate Will Have
  • Proven experience in a Parts Department within the automotive industry, ideally in a high-volume dealership or group.
  • Strong knowledge of automotive parts, inventory processes, and DMS operation.
  • Excellent communication skills with the ability to build rapport with colleagues, customers, and suppliers.
  • Leadership ability with experience mentoring or supervising staff.
  • Highly organised, with strong attention to detail and ability to prioritise tasks in a fast-paced environment.
  • Customer-focused with a proactive and problem-solving approach.
  • Flexibility to deputise for the Parts Manager and take responsibility when required.
  • Commitment to delivering high standards of service, efficiency, and compliance.
  • Full driving licence.
What We Offer In Return
  • Excellent Basic salary
  • 20 days basic holiday (pro-rated) plus bank holidays
  • Additional leave days
  • Company Pension
  • Employee Assistance Program
  • Staff discount
  • Staff referral scheme
Skills

IT Skills, Excellent communication skills, self-motivated

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Repair and Maintenance

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