Deputy General Manager
3 weeks ago
Join to apply for the Deputy General Manager role at The iNUA Hotel Collection
3 weeks ago Be among the first 25 applicants
Join to apply for the Deputy General Manager role at The iNUA Hotel Collection
Are you an ambitious hospitality leader eager to take the next step towards becoming a General Manager? The Springfield Hotel, a proud member of The iNUA Collection, is seeking a dynamic and experienced Deputy General Manager to join our Springfield Hotel team. This is a unique opportunity to lead and support key operational departments, drive outstanding guest experiences, and fast-track your career within a leading Irish hotel group.
About The Role
As Deputy General Manager, you will work closely with the General Manager to oversee all aspects of hotel operations, including Food & Beverage, Front Desk, Housekeeping, and Maintenance. You'll take the lead in the General Manager's absence, ensuring smooth day-to-day operations and exceptional service delivery. Your leadership will be pivotal in upholding our standards, supporting departmental heads, and creating memorable experiences for every guest.
Key Responsibilities
- Collaborate with the General Manager to oversee all hotel operations, including guest services, housekeeping, maintenance, front of house, and food & beverage.
- Lead and support operational heads of department (HODs), chairing monthly meetings and ensuring clear communication and alignment across teams.
- Maintain the highest standards of guest service, ensuring personalised and memorable experiences throughout the hotel.
- Manage cost control, including stock management, menu pricing, and gross profit margins, while assisting in revenue generation and overall hotel profitability.
- Oversee the banqueting and events team, ensuring the successful execution of functions and repeat business.
- Lead the day-to-day management of all Food & Beverage areas, ensuring high standards of food quality, service, and presentation.
- Ensure the hotel is well-maintained, monitoring bedroom cleanliness and property upkeep to the highest standards.
- Act decisively and effectively in crisis situations, prioritising the safety and well-being of guests and staff.
- Uphold brand standards and ensure compliance with all health, safety, and hygiene regulations, including HACCP and food safety audits.
- Provide ongoing leadership, training, and professional development for all team members, fostering a culture of excellence and guest satisfaction.
- Proven experience in a senior management role, with at least 2 years in hotel management.
- Strong leadership skills and a passion for delivering outstanding guest experiences.
- Excellent communication and negotiation abilities, with a customer-centric approach.
- Sound financial acumen and experience in budgeting, forecasting, and revenue management.
- Knowledge of Health & Safety law and management.
- Flexibility to work evenings, weekends, and holidays as required.
- Competitive salary and performance-based incentives
- Comprehensive benefits package, including health insurance and pension contributions
- Discounts on hotel stays for you, your family, and friends across The iNUA Collection
- Supportive and inclusive work environment that values diversity, teamwork, and professional growth
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionManagement and Manufacturing
- IndustriesRestaurants
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