Head of Network Operations

3 days ago

Castleknock part of Phoenix Park, Ireland PARETO SECURITIES AS Full time
Overview

Head of Network Operations - Ireland

Head of Network Operatives – Ireland

Location: Ireland - Dublin 11 – Blanchardstown.
Contract Type: Full-time, Permanent. 40 hours per week – Flexible to needs of business.

Are you a strategic operations leader with a sharp eye for detail and a passion for driving performance? Do you thrive in fast-paced logistics environments and know how to balance operational effectiveness with client satisfaction?

We're looking for a Head of Network Operations to lead our dynamic operational management team in Dublin, Ireland. In this pivotal role, you'll be responsible for ensuring that our logistics network is running efficiently and effectively while maximising margins and delivering an exceptional client experience.

Key Responsibilities
  • Operational Excellence – Lead a high-performing operations team to meet business objectives, KPIs and SLAs.
  • Service Delivery – Champion a service excellence culture, resolving escalations swiftly and proactively, and embedding a continuous improvement ethos.
  • People Leadership – Inspire and develop a team through effective coaching, mentoring, and performance management to ensure engagement and capability growth.
  • Strategic Planning – Develop and implement initiatives to enhance network performance while maintaining cost control and mitigating risks.
  • Client Engagement – Strengthen relationships with internal and external stakeholders through effective communication and operational insight.
  • Compliance and Quality – Ensure adherence to service excellence standards and oversee delivery compliance (OTIF 99%).
What We're Looking For
  • Proven operational experience in a logistics, multi-site, fast-growing environment.
  • Strong track record of leadership and people management.
  • Demonstrated ability to manage KPIs, SLAs, and financial targets (P&L and budget control).
  • Experience optimising networks and leading change in a hands-on capacity.
  • Excellent analytical and problem-solving skills with a continuous improvement mindset.
  • Natural influencer with outstanding communication and stakeholder management abilities.
  • Self-starter with discipline, energy, and a passion for operational success.

If you are ready to take on a challenging and rewarding role, we would love to hear from you

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