Sales Development Representative- Inbound

3 weeks ago

Dublin, Dublin City, Ireland ServiceNow Full time
Sales Development Representative - Inbound (English Speaking)

Please note: This position is not eligible for employment-based sponsorship.

Overview

ServiceNow is looking for a high-energy Sales Development Representative, Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role
  • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
  • Manage all inbound leads to Sales acceptance
  • Work with Marketing in completing multiple demand generation campaigns
  • Invite and bring attendance to company events and regional trade shows
  • Understand how ServiceNow solutions address customer pain points
  • Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
  • Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
  • Use our technology to manage marketing leads
Qualifications
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • A creative and customer-focused mindset
  • A basic understanding of Cloud computing and SaaS offerings
  • Ability to differentiate ServiceNow to customers
  • Travel for training or meetings may occasionally be required
Additional Information

Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to ServiceNow employees depending on the nature of their work and their location. Eligibility for a work persona may be determined by the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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