Customer Journey Manager

We are recruiting an experienced Customer Journey Strategist to join our diverse team in Dublin. This role involves working with brand teams to design and implement integrated customer engagement strategies, delivering seamless experiences across digital and in-person channels.The successful candidate will partner with marketing, sales, medical, and Business...

We are looking for a highly advanced Customer Journey Developer to join our team at Booking Holdings Financial Services International Ltd.The ideal candidate will have a deep understanding of the customer and payments regulatory landscape, as well as expert knowledge of Outsourcing Requirements as specified by the EBA and FCA, Consumer Protection Code,...

As the Customer Experience Manager, you will play a vital role in shaping the future of our customer experience. You will be responsible for developing and implementing strategies to enhance our customer-focused culture across all departments, ensuring every customer has a positive and seamless experience.About the RoleThis is a critical position within our...

Omnichannel Strategy & ExecutionThe Customer Experience (Omnichannel) Lead will play a critical role in developing and executing integrated customer engagement strategies across digital and in-person channels. This includes:• Collaborating with marketing, sales, medical, and Business Technology Solution teams to create and execute campaigns.• Designing...

About McSportMcSport is Ireland's leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business.We value our people and their autonomy, trust, and resources. As a second-generation family-owned business, we are passionate about growth and exceptional customer service.This...

About YouWe are looking for a seasoned professional with 10 years of experience in technology roles. You should have a good architectural understanding and systems thinking skillset, as well as experience of Sales, Marketing & Digital Customer Journey processes and technologies.

About the JobAs a Growth Sales Representative at ActiveCampaign, you'll proactively reach out to prospects who have indicated interest in our platform. Your goal is to understand their needs, craft a tailored customer journey, and close deals efficiently.You'll work closely with the sales team to provide necessary information and assist in deal closure....

About the Role">At Novo Nordisk, we're seeking a talented individual to lead our customer experience efforts, ensuring seamless interactions across all touchpoints.You'll be responsible for analyzing customer data and developing strategies to enhance their experiences.Closely collaborate with cross-functional teams to align with customer needs and business...

Job Details:We are seeking a highly skilled Digital Customer Success Lead to join our team. In this role, you will be responsible for building and executing a comprehensive digital-first engagement strategy to enhance the global customer experience. This is a unique opportunity to make a meaningful impact on our customers' journeys.Key...

Unlock the Potential of Your Career with Astrid & MiyuAs a Customer Journey Stylist, you'll play a critical role in creating memorable experiences for our customers.About the Job:You will consistently deliver an experience aligned with our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovation.Having full...

In this role, you'll be responsible for designing and executing a variety of research studies, including user testing, field studies, usability tests, concept tests, group discussions, etc. You'll collaborate to define intent, development, testing, and refinement of prototypes.You'll work with Adobe Analytics to build user journeys and personas or use the...

Key ResponsibilitiesAs an E-Commerce Specialist, you will be responsible for unlocking efficiencies and driving growth through supporting end-to-end content creation and syndication. This includes overseeing the creation of new listings, ensuring products are set up and merchandised quickly, correctly, and effectively, improving the process as needed. You...

Mcsport is committed to delivering best-in-class customer experiences, and we're seeking an expert to lead this effort. As our Journey Enhancement Specialist, you'll be responsible for identifying areas of improvement and developing innovative solutions to enhance our customer journey.About This RoleThis is a full-time permanent position that requires a...

Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life.The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive.Magic happens when we power the connections that millions value, and you can feel it.When these things...

Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things...

Company Overview">At PTSB, we are dedicated to providing innovative financial solutions to our customers. Our goal is to deliver exceptional customer experiences that exceed expectations.">Job Description">This role involves working collaboratively with our team to deliver exceptional customer service. The successful candidate will be responsible for...

About Us:Amach is an industry-leading technology-driven company with headquarters in Dublin and remote teams in the UK and Europe.We pride ourselves on delivering high-quality solutions through our blended teams of local and nearshore talent.With over a decade of experience in cloud migration and development, digital transformation, and more, we're committed...

About the RoleThe Customer Lifecycle Manager will be responsible for owning the customer-related regulatory requirements lifecycle, partner-facing comms, and other customer-facing materials (e.g., FAQs, Partner Help articles, Partner Statements). You will ensure these meet regulatory and business requirements.You will also own the partner agreement...

About AsanaWe're building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork.Qualifications Include:A minimum of 5 years of experience in digital...

About the Role We are looking for an experienced Customer Lifecycle Manager to lead and manage our CRM and CLM operations. This is a fantastic opportunity to make a real impact on a major new digital transformation project.Job DescriptionResponsibilitiesTeam Leadership: Proven track record of leading and managing CRM or CLM teams. Experience guiding teams...