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Customer Journey Advocate

1 week ago

Dublin, Dublin City, Ireland PTSB Full time

Company Overview

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At PTSB, we are dedicated to providing innovative financial solutions to our customers. Our goal is to deliver exceptional customer experiences that exceed expectations.

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Job Description

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This role involves working collaboratively with our team to deliver exceptional customer service. The successful candidate will be responsible for building and maintaining strong customer relationships.

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Key Responsibilities

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  • Build and maintain strong customer relationships.
  • Respond to customer inquiries in a timely and professional manner.
  • Collaborate with colleagues to resolve complex customer issues.
  • Contribute to the development of new ideas and processes to improve customer experience.
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Required Skills and Qualifications

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The ideal candidate will possess excellent communication and interpersonal skills. They must also be able to work effectively in a fast-paced environment.

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Benefits

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We offer a comprehensive benefits package, including opportunities for career development and training.

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Others

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We strive to create a collaborative and inclusive work environment that values diversity and innovation. If you are passionate about delivering exceptional customer experiences, we invite you to join our team.