Customer Experience Advocate
4 days ago
We are looking for a highly motivated Customer Experience Advocate to join our Support team at Rippling. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
About the JobThe Customer Experience Advocate will be responsible for providing timely and effective resolutions to customer inquiries via phone, chat, email, and video conferencing. This includes collaborating with cross-functional teams to identify areas of improvement and implementing process enhancements.
As a Customer Experience Advocate, you will:
- Deliver exceptional customer experiences through prompt and effective issue resolution;
- Collaborate with internal teams to identify opportunities for process improvements and implement changes;
- Develop and maintain expertise on our platform and industry trends to deliver best-in-class support;
- Work in a fast-paced environment, prioritizing tasks and meeting deadlines to ensure customer satisfaction;
- Maintain accurate records of customer interactions and provide constructive feedback to improve processes.
To succeed in this role, you must possess:
- Proficient written and verbal communication skills in English and German;
- Ability to work a GMT schedule (9 AM GMT - 6 PM GMT);
- At least 3 years of experience in a customer-facing role;
- Demonstrated problem-solving skills with attention to detail;
- Organizational skills and ability to prioritize tasks effectively;
- Flexibility to adapt to changing job duties and responsibilities.
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Customer Experience Advocate
23 hours ago
Dublin, Dublin City, Ireland Boundlessfellows Full timeAbout the Role: We are seeking a skilled Customer Experience Advocate to join our team at Boundlessfellows. As a Customer Experience Advocate, you will be the front-line interface between our customers and our company, providing timely support and resolutions to customer-submitted issues.Your Responsibilities:Respond to customer inquiries in a prompt and...
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Customer Experience Advocate
23 hours ago
Dublin, Dublin City, Ireland Boundlessfellows Full timeWhat You'll Get To DoIdentify isolated customer experiences and escalate important issues.Stay organized and prioritize tasks effectively to meet targets and deadlines.Develop and maintain a deep understanding of Squarespace products and services.As a Customer Experience Advocate, you will play a critical role in ensuring that our customers have an...
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Customer Experience Advocate
7 days ago
Dublin, Dublin City, Ireland Eirgrid Plc Full timeJob DescriptionThis role involves providing high-quality technical customer support to customers connecting to and using the transmission system. You will work closely with external customers and industry stakeholders to drive out appropriate solutions to complex technical and commercial issues while advocating on the customer's behalf.
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Customer Experience Advocate
9 hours ago
Dublin, Dublin City, Ireland CPL Full timeAbout the PositionWe're seeking an experienced Customer Experience Advocate to join our team. As a key member of our customer experience team, you will play a crucial role in ensuring that our customers receive exceptional service.ResponsibilitiesInvestigate and resolve issues reported on client's platform.Respond to user inquiries with high-quality, speed,...
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Customer Experience Advocate
15 minutes ago
Dublin, Dublin City, Ireland Spirit Motor Group Full timeAs a Customer Experience Advocate at Spirit Motor Group, you'll play a crucial role in shaping the customer experience and driving business growth.About the Role:Responsibilities include scheduling customer service bookings, determining workshop availability, and maintaining accurate records.You'll work closely with other teams to ensure seamless...
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Customer Experience Advocate
2 days ago
Dublin, Dublin City, Ireland Persona Full timeWe are seeking a Customer Experience Advocate to join our team at Persona. As a key member of our customer-facing support team, you will be responsible for providing world-class support to our customers, helping them to get the most out of our product and ensuring that they have an exceptional user experience.The ideal candidate will have a strong background...
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Customer Experience Advocate
7 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeWe're seeking a dedicated Customer Experience Advocate to join our team. In this role, you will be responsible for ensuring our clients' online communities are successful by providing exceptional customer service and support.As a key member of our community support team, you will work closely with our clients to understand their needs and provide tailored...
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Customer Experience Advocate
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAre you a results-driven individual looking for a challenging role in sales? Do you have a passion for delivering exceptional customer experiences?We're seeking a skilled Customer Experience Advocate to join our team at TN Ireland. As a bilingual representative, you'll be responsible for building and maintaining strong relationships with clients, negotiating...
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Customer Experience Advocate
6 minutes ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the JobWe are seeking a Customer Experience Advocate to join our team in TN Ireland.In this role, you will be responsible for utilizing engineering tools and customer telemetry to identify defects and issues across customers. You will work closely with customers and partners to provide guidance on understanding and implementing new versions of...
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Customer Experience Advocate
7 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full time**About the Role:**We are looking for a Customer Experience Advocate - Hebrew who will play a crucial role in ensuring our clients' community receives exceptional support. As a key member of our team, you will provide empathetic and accurate assistance to our clients' community, resolving inquiries efficiently and effectively.Your primary responsibilities...
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Customer Success Advocate
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAt TN Ireland, we are seeking a Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.The ideal candidate will have 2+ years of experience providing...
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Customer Advocate
4 weeks ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Customer Advocate
4 hours ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Internal Customer Advocate
7 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeAbout the JobWe are seeking an experienced Customer Success Advocate to join our Analytics Software engineering product team. As a Customer Success Advocate, you will play a critical role in ensuring the success of our class-leading analytics software within our enterprise.Your mission is to advocate for our customers' needs while championing the platform's...
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Technical Customer Advocate
3 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeENGINEERINGUK is seeking a seasoned Technical Customer Advocate to join our team. As a Technical Customer Advocate, you will be responsible for providing expert-level technical support and guidance to our customers, ensuring they achieve their desired outcomes in the cloud.About the JobAct as a trusted advisor to our customers, providing expert-level...
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Customer Service Advocate
4 minutes ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are looking for a highly motivated Customer Service Advocate to join our team at TN Ireland. As a Customer Service Advocate, you will play a crucial role in delivering exceptional customer service to our clients.About the PositionThis is an exciting opportunity to work in a fast-paced environment where no two days are the same. You will work closely with...
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Technical Customer Advocate
6 minutes ago
Dublin, Dublin City, Ireland TN Ireland Full timeAre you a technically savvy individual looking for a new challenge? Do you have a passion for delivering exceptional customer service? If so, we encourage you to apply for the Technical Customer Advocate role at TN Ireland.About the Position:As a Technical Customer Advocate, you will be responsible for providing technical support to our customers by...
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Customer Advocate
6 days ago
Dublin, Dublin City, Ireland CPL Full timeRole OverviewThe Customer Advocate will be responsible for assisting our client's community, helping resolve inquiries empathetically, accurately, and on time. They will become knowledgeable about client products and community standards, making well-balanced decisions and advocating effectively for the community.The ideal candidate will possess strong...
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User Experience Advocate
6 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeJoin Our TeamWe are seeking a passionate User Experience Advocate to join our team at Cpl Healthcare. As a User Experience Advocate, you will play a key role in ensuring the quality and integrity of our online community.You will be responsible for investigating and resolving issues reported on our client's platform, such as requests for account support and...
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Remote Customer Advocate
3 days ago
Dublin, Dublin City, Ireland Boundlessfellows Full timeWe are looking for a passionate and results-driven Remote Customer Advocate to join our team at Boundlessfellows. In this role, you will be responsible for delivering exceptional customer experiences through proactive support and coaching.The successful candidate will have a solid understanding of software applications, excellent communication skills, and...