Late Night Floor Team Member

5 days ago

Loch Garman, Loch Garman, Ireland Neville Park Hotels Full time

Reports To: Bar Manager

Location: Crown Quarter, Wexford Town, Co. Wexford.

Job Purpose:

We are looking for energetic, customer-focused Floor Team Member to join our team at Crown Quarter. As a member of the floor team, you will play a key role in ensuring guests have a fantastic experience in our high-energy, late-night venue. You will be responsible for providing excellent service, maintaining cleanliness, and assisting in the smooth operation of the venue. If you thrive in a fast-paced environment and love working as part of a team, we want to hear from you

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Take and deliver orders accurately and efficiently.
  • Clear tables, manage glassware, and maintain overall cleanliness of the venue.
  • Monitor customer behaviour and ensure compliance with venue policies, including responsible alcohol service.
  • Work closely with bartenders and security to maintain a safe and welcoming environment.
  • Assist in setting up and closing down the venue, ensuring all areas are clean and ready for service.
  • Handle customer queries and resolve any issues promptly and professionally.
  • Support other team members during busy periods to ensure smooth service.

Requirements:

  • Ability to work flexible hours, including late nights, weekends, and holidays.
  • Strong communication and teamwork skills.
  • High energy and the ability to thrive in a busy, fast-paced environment.
  • A positive, can-do attitude with a passion for customer service.
  • Basic knowledge of health and safety regulations in a hospitality setting
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