Personal Lines Account Executive
4 days ago
Role Accountabilities Responsibilities
Sales & Activity Management:
- Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
- Good negotiation and sales skills.
- Manage renewals and client retention in line with targets and compliance.
- Ensure all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, and correspondence are completed.
- Ensure all files are up to date on Relay.
Customer Relationship Management:
- Manage clients across departments handling renewals, MTA's, and queries in relation to Personal Lines products.
- Take personal responsibility for delivering the highest level of accuracy and quality in your work.
- Deal with all requests, internal and external, in a timely and efficient manner.
Team Collaboration:
- Build great relationships across all teams within Arachas, working collaboratively to deliver on team targets and objectives.
Compliance:
- Ensure all compliance standards are met during all processes.
Requirements:
- APA Required.
- CIP preferred.
- Experience working in a fast-paced environment.
- Knowledge of Relay is an advantage.
- Excellent organisational skills, ability to prioritise, manage, multi-task, and execute daily tasks.
- Excellent communication and interpersonal skills with the ability to deal with internal and external customers.
- Excellent attention to detail.
- Ability to solve problems.
- Ability to work in a dynamic team environment.
- Be open to change and a fast-paced environment.
- Perform ad-hoc duties as required.
Person Specification:
- Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
- The ability to prioritize workloads and adapt to unforeseen events.
- A good degree of personal organization and a structured approach to time and resource management.
- Commitment to their own professional development.
- Work always with a customer-first approach in line with Arachas Culture.
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