Commercial Lines Account Specialist
1 week ago
**Role Overview**
We are seeking a skilled Commercial Lines Account Specialist to join our team at Arachas Corporate Brokers Ltd. This role entails working on commercial accounts with an account director and managing and developing an established commercial book of business.
Sales and Activity Management:
- Responsible for client insurance requirements including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures.
- Provide account support to account directors on clients.
- Ensure agreed processes are followed in all matters.
- Manage aged debt and premium collection.
- Comply with all management audit requirements.
Customer Relationship Management:
- Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments.
- Deal with any issues that customers may have with queries, quotes, etc.
Requirements:
- Minimum CIP qualification.
- Candidate must demonstrate the ability to work in a team environment.
- Strong communication skills are essential.
- Possess a positive, can-do attitude with the ability to adapt to and embrace change.
- Attention to detail.
- Ability to manage deadlines and prioritise workload.
- Demonstrate good technical and product knowledge.
- The ability to prioritise workloads and adapt to unforeseen events.
- A good degree of personal organisation and a structured approach to time and resource management.
Key Skills:
- Friendly and assertive manner on the phone.
- Ability to develop relationships with insurers and clients.
- Willingness to learn and develop.
- Strong work ethic.
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