
Facilities Project Manager
7 days ago
Join to apply for the Facilities Project Manager role at JLL.
Leading a multi disciplined team to deliver all services under Project Management & Facilities Services.
Responsibilities- Lead a multi-disciplined team to deliver all services under Project Management and Facilities Services.
- Ensure consistent delivery against the client agreement, including contractual obligations.
- Identify, present, and implement opportunities for growth and continuous improvement.
- Manage Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in line with budget forecasts.
- Prepare accurate revenue forecasts based on client commitments and present client monthly and quarterly business reviews.
- Manage, motivate, and develop internal teams, fostering inclusive and cohesive team environments across functions.
- Communicate effectively with stakeholders, including executive leadership, providing timely updates and reports.
- Co-create and oversee workplace readiness plans across work streams, aligned to phased project delivery.
- Partner with functional owners and teams to support readiness and deliverables.
- Oversee project management for day-to-day operations.
- Provide project coordination and programme oversight, ensuring each workstream is aligned and progressing.
- Identify, assess, and mitigate program-level risks while managing organizational changes to achieve outcomes.
- Track and monitor project progress, evaluating performance and driving accountability.
- Ensure each workstream owner defines tasks, timelines, milestones, and deliverables, and establish cadence meetings for progress tracking.
- Manage intersecting tasks across workstreams to ensure seamless delivery.
- Compile and distribute weekly updates, meeting notes, and communications to stakeholders.
- Support the implementation of global standards, best practices, and procedures.
- Manage smooth project closeout and transition to steady-state business operations.
- Provide change enablement and communication support, including London tower communications.
- Ensure Health & Safety procedures and practices are embedded and followed at all times.
- Be available for travel across EMEA as required.
- Strong business operator with excellent communication, negotiation, and influencing skills across all levels.
- Proven Customer Relationship Management (CRM) capabilities, with a commitment to high-quality delivery in a fast-paced environment.
- Demonstrated ability to build and maintain collaborative networks internally and externally, navigating complex client organisations.
- Strategic thinker with proven ability to develop and implement strategies and deliver on agreed targets.
- Strong prioritisation, problem-solving, and decision-making skills with an innovative approach.
- Deep knowledge of at least one core competency in facilities management, ideally Offices Services.
- Strong commercial and financial awareness.
- Proficiency with Google Suite (Gmail, Sheets, Slides).
- Experience in leading multi-disciplined teams across regions or large-scale operations.
- Project/Programme Management Experience essential.
- Seniority level: Associate
- Employment type: Full-time
- Job function: General Business and Engineering
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