Customer and Field Service Manager
1 week ago
This range is provided by Sigmar Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeDirect message the job poster from Sigmar Recruitment
- A leading member of the Irish HVAC industry.
- An organisation offering strong long-term opportunities.
- A well established company with a broad customer base.
About Your New Job
- As Customer and Field Service Manager, your job will be to lead a field and customer service team to ensure users of the company's HVAC equipment is working properly.
- Ensuring efficient and effective responses to planned and emergency calls.
- Scheduling and coordinating the field service team's workload.
- Assisting and guiding the customer service team with complex cases.
- Analysing relevant KPIs and ensuring data is correctly processed and analysed.
- Developing and updating relevant procedures and policies.
What Skills You Need
- For this Customer and Field Service Manager job you will have 5+ years' relevant experience in a similar role, ideally coming from an HVAC environment or similar.
- You will also have strong people management and customer service abilities.
What's on Offer
- Excellent career opportunity.
- Strong remuneration package.
What's Next
- If you're interested in hearing more about this Customer and Field Service Manager job, apply through the "Apply Now" button or call me, Jasper Wiley on +353 1 474 4623.
- Mid-Senior level
- Full-time
- HVAC and Refrigeration Equipment Manufacturing
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