Online Assistant

2 weeks ago


Dublin, Dublin City, Ireland Club Travel Limited Full time

An opportunity has arisen for an Online Assistant to join the Digital/Online Department at Club Travel, a leading Online Travel Agent in Dublin City Centre.

Key Responsibilities:
  • Managing and updating Content Management Systems.
  • Support consultants on internal systems and our clients on external systems.
  • Troubleshooting and performing 1st line support activities.
  • Identify, evaluate, and prioritise problems whilst formulating plans of resolution.
  • Escalate unresolved issues to Management team, as necessary.
  • Working closely with the Manager & development teams to UAT releases & bug fixes.
  • Support the Management & other team members on projects as required including online research & business development.
The Ideal Candidate:
  • Be highly enthusiastic with a passion for Travel
  • Excellent organisational, written, verbal and ICT skills.
  • Organised, with attention to detail and a strong work ethic.
  • Ability to work independently and as part of a team.
Qualifications and Skills:
  • Bachelor's degree in Tourism, Business Administration or related field or equivalent experience.
Additional Information:
  • The role is a full-time position.
  • Training and practical experience will be given.
  • Proficiency in Microsoft Office Suite and data analytics tools.
  • A high standard of written and spoken English is required.
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