Solutions Architect, Billing

Overview

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a substantial amount of work ahead. This presents an opportunity to contribute to the global economy at scale while doing important work.

About The Team

The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems, collaborate with sales teams to create custom solutions, and provide strategic guidance to merchants. They contribute to revenue and pipeline goals, offer insights on go-to-market plans, and provide feedback to product and engineering teams.

What you'll do

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You'll have the opportunity to shape the future of internet commerce—working on challenging problems at a global scale in a collaborative and innovative work environment. Your primary focus will be on expanding and strengthening Stripe's presence in the DACH region.

Responsibilities

• Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows.
• Regional Expertise: Develop and maintain a deep understanding of the DACH region's market dynamics, regulatory environment, and business practices related to payments and billing solutions.

Who you are

If you're passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress—then this is the place for you You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Minimum Requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws
• Extensive experience with subscription, billing, and payment solutions
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence and strong relationship-building skills
• Passion for customer success and dedication to championing the customer voice
• Excellent communication both in German and English
• Willingness to travel up to 50% of the time

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Some teams have greater in-office attendance requirements, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is £138,800 - £208,200. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings (OTE) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development, Financial Services, and Technology, Information and Internet

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