Ecommerce Manager
5 days ago
Get AI-powered advice on this job and more exclusive features.
Join the Fastest-Growing Brand in Fertility & Pregnancy
Driven by our commitment to science, quality, and purity, Proceive is one of the fastest-growing brands in fertility and pregnancy. We offer the world's most advanced nutritional supplements for conception and pregnancy, available in major retailers like Boots, Holland & Barrett, Chemist Warehouse, McCabes, and Meaghers, as well as our D2C platforms. With a growing international presence, we're scaling fast - there's never been a more exciting time to join our dynamic team.
Who We're Looking For
We need a hands-on, commercial eCommerce Manager to take ownership of our online business and drive growth. This is a high-impact role where you'll get stuck in, working across strategy, execution and operations to scale our D2C channel. This full-time role is based in Sandyford, Dublin, and offers the opportunity to shape Proceive's digital trajectory and contribute to our continued success.
Key Responsibilities
eCommerce Growth & Website Management
- Develop a robust eCommerce strategy to increase online sales and meet targets.
- Oversee day-to-day management of our Shopify stores (ROI, UK and USA).
- Continuously improve UX/UI, conversion rates, and site performance.
- Be the key point of contact for all technical website issues, working with our web development partners.
- Own and optimise the full eCommerce sales funnel, from customer acquisition to retention, ensuring a seamless customer journey and maximising lifetime value (LTV).
Customer Acquisition & Retention
- Lead our Klaviyo email marketing strategy.
- Collaborate with the marketing team to execute high-impact campaigns.
- Identify opportunities to increase Average Order Value (AOV), reduce cart abandonment, and enhance the overall purchase journey.
- Work closely with our digital agency to improve paid media performance.
Performance Analysis
- Use Google Analytics 4 (GA4) to track and report on key eCommerce metrics.
- Identify and execute cross-sell and upsell opportunities to increase AOV.
- Leverage data-driven insights to continuously refine the customer journey, ensuring every stage of the funnel - from first visit to repeat purchase - is optimised for growth.
- Continuously test, learn, and refine strategies based on data insights.
Operations
- Work with our Operations Team and our 3PL partners to ensure seamless order fulfilment.
- Produce stock forecasts and conduct system checks to avoid disruptions.
- Identify areas for process improvements to drive efficiency and enhance the D2C customer experience.
Strategic Input & Business Growth
- Regularly report on website performance and customer behaviour to help shape Proceive's wider growth strategy.
- Stay ahead of industry trends and competitor activity to keep Proceive at the forefront of D2C eCommerce.
What You'll Bring
- Proven experience in a hands-on eCommerce role, ideally within a high-growth D2C brand.
- Technical expertise with Shopify is essential.
- Strong working knowledge of Google Analytics 4 (GA4) and Klaviyo.
- A commercial mindset with a strong understanding of how to drive revenue growth across the full eCommerce funnel.
- Highly analytical - comfortable interpreting KPIs and using data to inform decisions.
- Strong project management skills, able to juggle multiple priorities in a fast-moving environment.
- A self-starter who enjoys rolling up their sleeves.
- Excellent communication skills and the ability to collaborate across teams.
Why Join Proceive?
- Make an impact in a high-growth, challenger brand where your work directly drives business success.
- Work in a fast-paced, entrepreneurial environment - no two days are the same
- Be part of a brand that's genuinely making a difference in people's lives.
- Enjoy a collaborative and supportive team culture, where innovation and ownership are encouraged.
What We Offer
- Salary: Dependent on experience.
- Annual performance bonus.
- Annual leave: 23 days plus Good Friday off.
- Company pension contribution.
- Training & development opportunities to support career growth.
- Rewards & recognition scheme, including additional leave for service milestones.
How to Apply
If this role sounds like a good fit we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience and enthusiasm for the role.
Proceive is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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