Level 1 Deskside Support Engineer

2 weeks ago

Dublin, Dublin City, Ireland Eir evo Full time

Due to continued expansion ofeir evowe are now seeking to recruit an experienced Level 1 Deskside Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.
This role is based onsite with our customer in Dublin City Centre.

** This is a 3 month contract from1st September to 29th November**

The role would involve:

  • Monitoring and Management support and configuration of customer's infrastructure
  • Provision accounts and equipment
  • Desktop Support for customer
  • Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365
  • Configuration of Microsoft Server, Exchange, Active Directory.
  • Maintain and build the current documentation in place
  • Hardware troubleshooting
  • Interacting with and managing 3rd parties
  • Application troubleshooting and support
  • Imaging and Deployment
  • Manage File Permissions and Access Rights
  • Configuration and Support of Mobile Devices

Experience

  • 2+ years Working in a deskside support environment (required)
  • Application Support – 1st Level
  • Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support
  • Office 365 and Virtualization experience advantageous.
  • Customer Services, Call Handling

It would be preferred if the candidate had one of the following accreditations and experience

  • Microsoft Specialist certification in Windows 10
  • A Microsoft MCP for Client or Server OS
  • Comptia A+
  • Comptia Net+

Successful candidates will receive exposure to

  • All Microsoft Operating Systems
  • Windows Servers
  • Virtualization – Vmware, Citrix, Hyperv
  • SMB Networking Environments
  • Unified Communications
  • Remote Access Solutions

EVO7238

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo

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