Team Leader – Mailchimp

1 week ago

Dublin, Dublin City, Ireland MarketStar Full time
About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About The Team Leader

This is a hands-on leadership role where you will build and scale a high-performing inbound sales team in partnership with Mailchimp. You will play a pivotal role in driving revenue growth by developing and optimizing inbound sales strategies, increasing Monthly Recurring Revenue (MRR), and ensuring seamless execution of the full sales cycle.

In this position, you will lead, coach, and mentor a team of sales professionals, helping them convert inbound leads into long-term customers. You will also work cross-functionally with internal teams, analyze sales data to drive performance improvements, and deliver key business reports to stakeholders.

We are looking for a data-driven, strategic leader who thrives in a fast-paced environment and is passionate about technology and sales excellence.

Location: Hybrid, Leopardstown, Dublin 18 (Tuesday & Thursday in office)

What Will You Do?
  • Lead, coach, and develop an inbound sales team, ensuring they meet targets and key performance indicators (KPIs).
  • Own and manage the full sales cycle, from initial lead qualification to closing deals and growing customer relationships.
  • Deliver clear forecasting relevant to weekly and monthly targeted expectations.
  • Develop and implement strategies to maximize Monthly Recurring Revenue (MRR) from existing customers and pipeline, identifying opportunities for upselling, cross-selling, and increasing customer lifetime value.
  • Analyze sales data and pipeline performance to identify trends, optimize conversion rates, and drive revenue growth.
  • Drive business development by leveraging inbound opportunities and ensuring customers receive maximum value from solutions.
  • Collaborate cross-functionally with marketing, customer success, and operations teams to improve lead quality, optimize the sales funnel, and enhance customer retention.
  • Increase MRR by effectively managing inbound opportunities and ensuring a high close rate.
  • Deliver Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR) to key stakeholders, providing insights on team performance, pipeline health, and revenue forecasts.
  • Ensure operational efficiency by streamlining workflows, implementing best practices, and leveraging CRM and automation tools.
  • Take ownership of key sales operations such as employee scheduling, performance evaluations, and adherence to company and client expectations.
What Will You Need to Succeed?
  • Fluent in English.
  • 2+ years of experience leading or coaching sales professionals in an inbound sales environment.
  • Strong understanding of the full sales cycle, from lead qualification to closing deals.
  • Experience working in the technology sector, with a passion for SaaS or B2B sales.
  • Highly analytical, with the ability to interpret data, generate insights, and drive data-driven decision-making.
  • Proven ability to develop and implement revenue growth strategies that maximize MRR from existing customers and pipeline.
  • Excellent presentation, communication, and storytelling skills, with experience delivering reports to stakeholders.
  • Strong problem-solving abilities, with a proactive mindset to optimize processes and drive continuous improvement.
  • Experience collaborating with cross-functional teams such as marketing and customer success.
  • Proficiency in CRM tools such as Salesforce, as well as Microsoft Office and Google Suite.
  • Ability to work effectively within a fixed-term contract (1 year) and deliver impact within a defined timeline.
What We Offer:

In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
  • Comprehensive VHI Health cover from day one.
  • Structured training & career development opportunities.
  • Education reimbursement.
  • Paid birthday leave.
  • Personal Hardship Loan Program.
  • Mental health and 24/7 employee assistance program.
  • Bike To Work Scheme / Taxsaver Leap Card Scheme.
  • Top-performer and tenure awards.
The pay for this position is basic salary per annum of €50,000 with an additional variable bonus component of €10,000. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.
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