Director People Business Partner

22 hours ago

Letterkenny, Donegal, Ireland SITA Full time
Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

About The Role & Team

Lead the People Business Partnering function to deliver strategic, aligned, and impactful HR support to business leaders.

Act as a key enabler of the organisation's people strategy by ensuring the successful deployment of HR programs, advising senior leadership, driving change and engagement, and leading a high-performing team of 10 People Business Partners.

The Head of People Business Partners plays a pivotal role as the bridge between HR Centres of Expertise (COEs) and the business, ensuring HR initiatives are tailored, adopted, and embedded to meet real business needs

What You'll Do

Strategic Alignment
  • Align people programs (e.g., talent management, performance, learning, DEI, etc.) with the company's business strategy.
  • Plan with team members the strategic priorities of their client groups and align with COEs the respective roadmap.
  • Influence and shape HR strategy as a member of the HR functional leadership team.

Program Design & Deployment
  • Collaborate with COEs (Talent, C&B, L&D, etc.) to co-design, deploy, and adapt HR programs that are relevant and impactful for SITA business units and functions.
  • Ensure HR programs are localized and tailored for business-specific challenges and opportunities.
  • Advocate for pragmatic and scalable solutions that enable the business to perform and grow.

Change Management & Engagement
  • Lead the deployment of key HR change initiatives such as performance frameworks, organizational redesign, or workforce planning.
  • Ensuring clear communication and high engagement throughout change processes.
  • Promote employee understanding and adoption of people programs through proactive engagement strategies.

Feedback Loop & Continuous Improvement
  • Drive a feedback-rich culture by gathering insights from business units on the effectiveness of HR programs.
  • Work with COEs and People Country Managers to continuously refine and evolve programs based on feedback and business outcomes.
  • Champion the use of data and analytics to measure program success and support evidence-based decisions.

People Advocacy & Leadership Development
  • Ensure that leadership development, succession planning, and workforce planning initiatives are embedded across the business.
  • Promote employee well-being, inclusion, and engagement through people-centric initiatives.

Issue Resolution & Escalation
  • Serve as a senior escalation point for complex people-related issues, working across HR and business to resolve with fairness and compliance.
  • Balance business priorities with people advocacy to ensure consistent, ethical, and impactful decisions.

Team Leadership
  • Lead, coach, and develop a team of People Business Partners to be strategic advisors and enablers for their respective business areas.
  • Set clear direction, priorities, and development plans to build team capability and performance.
  • Foster a culture of collaboration, learning, and accountability within the People BP community.
  • Ensure consistency of approach, knowledge-sharing, and alignment across the People BP network.

Qualifications

ABOUT YOUR SKILLS

Education & Professional Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field.
  • Advanced degree or HR certification (e.g., CIPD, SHRM) preferred.

Experience
  • 15+ years of broad HR generalist and/or organizational development experience in complex and competitive environments (e.g., high-tech, service sectors).
  • 5-8 years in HR leadership roles, with experience operating in strategic and consultative capacities.
  • Proven international or multi-market HR exposure.
  • Demonstrated ability to influence and partner with senior leadership teams.

Knowledge & Skills
  • Deep knowledge of HR disciplines including talent management, organizational development, performance management, compensation, and employee engagement.
  • Strong business acumen with the ability to connect people strategies to commercial outcomes.
  • Advanced change management and stakeholder engagement capabilities.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and facilitation skills.
  • Proven leadership and team management experience.

Professional Competencies
  • HR Strategy & Planning
  • Talent Development & Succession Planning
  • Organizational Design & Effectiveness
  • Change Management
  • Stakeholder Management
  • HR Metrics & Analytics

SITA Core Competencies
  • Customer Focus
  • Accountability
  • Innovation
  • Collaboration
  • Results Orientation

People Manager Competencies
  • Team Leadership
  • Talent Development
  • Coaching & Feedback
  • Delegation & Empowerment
  • Performance Management

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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