Solutions Architect, Startup

Overview

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About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe's product portfolio, and collaborate with sales, support, product management, and Stripe's executive team.

What you'll do

As a member of the team, you will have a major impact on our future success by partnering with our sales team. The Solution Architect works closely with prospects and existing Stripe users who want to grow their businesses by using Stripe's solutions. The Solution Architect is a business and technical expert who can position and articulate Stripe's value proposition and demonstrate product specific solutions during sales cycles, in order to achieve quarterly and annual sales goals for an assigned territory. You will be required to participate in a structured, collaborative training specific to the Stripe technology stack, industry, and pre-sales motions that will provide you the opportunity to build technical and soft skills and pursue a strong career as a Solution Architect.

Responsibilities

• Partner with sales as the technical and payments domain expert of a client-facing team, including contributing to RFI/RFP responses
• Lead discovery meetings to understand user's business priorities, their challenges and prescribe solutions that will solve their most pressing needs
• Understand the competitive landscape and existing architecture to assess how Stripe can be best positioned to win the user's business
• Build relationships with key decision makers, business owners and founders rapidly
• Demonstrate Stripe's end-to-end solutions to our future and current users to showcase Stripe's value and differentiators
• Answer product features and technical questions from customers
• Clearly differentiate Stripe's products and services and provide user references to highlight Stripe's value to their business
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and reusable assets with other Solution Architects to enhance team quality and efficiency
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• BS/BA in Computer Science, Business Information Systems (BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts quickly (other majors, i.e. Finance, Accounting, Economics, etc welcome to apply)
• 1-3 years post-college work experience in technical/business consulting, software engineering, sales/pre-sales
• Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person
• Ability to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and nontechnical audiences
• Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes
• Highly motivated and optimistic, organized and able to prioritize multiple tasks

Preferred Requirements

• Knowledge of API and one programming language like Java, Python, Ruby, , C#, or C++ or the interest to learn a programming language is a bonus
• Experience of the software development lifecycle (SDLC) is a bonus

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is €72,000 - €108,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

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