Front Office Supervisor

3 weeks ago

Dublin, Dublin City, Ireland The Sandymount Hotel Full time
Overview

The 4* Sandymount Hotel, Dublin's largest independent family-run hotel, is currently recruiting for a Front Office Supervisor. You will be joining a team of wonderful staff, many with years of loyal service, who are committed to our renowned tradition of providing our guests with the highest standards of professional service and genuine care.

You will avail of our excellent benefits which include:

  • Unique family-run work environment
  • Complimentary meals when on duty
  • Voluntary contributory pension scheme
  • Complimentary Parking while on duty
  • Complimentary provision of uniforms
  • Welfare Program
  • Weekly staff lottery
  • Complimentary use of hotel Fitness Room
  • Family & Friends Discount Rates
  • Employee Monthly and Annual Awards
  • Employee Referral Incentive Scheme
  • Active Employee Social Events Club
  • Employee Training and Development Programs
  • Shifts & Flexible Hours
  • Tax subsidised commuter tickets and Bike to Work Scheme
The Role

We are looking for a committed service driven individual, customer focused and reliable to join our team in reception as a Front Office Supervisor with experience in the hotel industry.

Your main duties may include
  • Supervise front office team, ensuring a friendly and professional guest experience
  • Oversee check-in and check-out procedures efficiently
  • Manage switchboard and telephone operations professionally
  • Handle reservations and special requests accurately
  • Ensure billing and financial transactions meet hotel standards
  • Monitor floats, safe deposits, and cash handling securely
  • Provide local and tourist information to guests
  • Support and coach front office staff
Skills & Specifications
  • 1-year minimum experience
  • Flexibility to work mornings, evenings and weekends as required
  • A knowledge of hotel PMS
  • Excellent communication and interpersonal skills
  • Ability to work equally well in a team environment and on their own initiative
About The Sandymount Hotel

Newly refurbished, with 187 luxury bedrooms, Sandymount Hotel, Dublin's oldest family-run hotel, is located on a 19th century Victorian terrace next to Aviva Stadium in the city's most prestigious diplomatic, residential, and commercial district. Recipient of many national and international awards including Europe's Leading Green Hotel at the World Travel Awards.

If you believe this role is for you, please apply online with your CV and cover letter telling us why you would be a great fit for our team.

Benefits include meal allowance / canteen, paid holidays, free parking, and gym access.


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