Front Office Manager

Clontarf Castle Hotel now has an exciting opportunity for an Experienced Front Office Manager to join our team.We are looking for a passionate manager that has excellent attention to detail, is standards driven and is a people focused leader. The ideal candidate needs to have excellent team management skills and come with a 4* background, with a passion for delivering an outstanding guest experience. The Clontarf Castle Hotel in Dublin, Ireland is a perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This unique luxury hotel in Dublin is well thought out from the guests' point of view by providing a modern aesthetic built around an ancient form. We are located just 10 minutes from the heart of Dublin City Centre and 5 miles from Dublin Airport, tucked away in a tranquil setting, surrounded by fabulous golf courses and the sounds of lapping waters from the Irish Sea. Objective of the Role Clontarf Castle Hotel are looking for a Front Office Manager with previous experience preferably in a 4* property. They must possess excellent organisational skills, strong leadership, and people management skills. They must have a knowledge of the Irish hotel industry. High knowledge of hotel operations and high standards of service. In-depth understanding of health & safety regulations. Main Duties: Oversee all front office operations including reception, concierge, and night audit Lead, motivate, and develop the front office team Develop and implement SOPs for consistent service delivery Handle VIP guests and special requirements with discretion and excellence Excellent attention to detail and the ability to motivate self and team. Strong, professional communication skills are essential, both oral and written. The ability to work under pressure, on their own initiative and have a passion for the hospitality business. Advantageous Skills: Opera Cloud experience Experience using Alkimii Previous experience in a similar position within a 4-5* property. Benefits include: Uniform Meals on Duty Car parking Development opportunities within Tifco Hotel Group Discounts and benefits package About our culture: Our people are the heart and soul of our business, and we rely on them 100% to deliver our promise of excellence to our guests. That's why we only employ the very best people in the hospitality industry. At the Clontarf Castle Hotel in Ireland staff are always friendly, knowledgeable, passionate and ready to help. There are common things we believe in - people and teamwork; passion for excellence, continuous improvement and caring for guests in our luxury Dublin hotel. Tifco Hotel Group is Irelands Number one choice for Conferences, Meetings and Events offering a comprehensive selection of size, scale, and choice in venues. The size and scale of the hotels are among the largest available in Ireland and can cater for every conference or event scenario, accommodating from 2 to 1,800 delegates. At Tifco Hotel Group, people are number one.We want our employees to be proud to be a part of the Tifco Hotel Group. In our staff, we value innovation and creativity; effective communication; excellence in service; and commitment to delivering results. In return, Tifco Hotel Group offers a terrific place to work with opportunities to grow. Tifco Hotel Group offer a combination of international hotel brands, with the Crowne Plaza hotels at Dublin Airport and Dublin-Blanchardstown, the Hilton Hotel in Dublin Kilmainham, the Holiday Inn Express Dublin Airport, and a collection of non-branded hotel such as Clontarf Castle Hotel in Dublin and the family friendly Hotel Killarney in Co. Kerry. Skills: team player Organised Customer Care Customer Focused Attention to detail Leadership/Management Skills