HR Generalist

The HR Generalist role at Cpl is a hands-on position focused on delivering HR support and enabling a positive employee experience across multiple client sites.

Reporting to: Senior Manager, People Experience

Key Stakeholders across TEG:

• Group Managing Director – TEG
• Group People Experience Team
• Director & Associate Director Business Leaders
• Service Delivery Teams
• Centre of Excellence

Location: Hybrid working with responsibility across multiple locations in Ireland and Northern Ireland. Occasional travel to client sites required.

About TEG:

Talent Evolution Group (TEG) provides talent experience solutions through managed staffing RPO (Perm) and MSP (contingent) programs, plus innovative approaches to meet talent challenges. Our guiding principles are:

• Employee Experience
• Customer Experience
• Digital Transformation

Role Overview:

This role will champion the people and commercial agenda across multiple client sites, creating a professional and profitable profile and a positive working environment for all Cpl resources while ensuring compliance with statutory legislation and best practices. The role requires a strong understanding of the business and high commercial acumen.

Key Responsibilities:

• Provide transactional HR support to Service Delivery teams with a focus on change management, restructures, outsourcing, TUPE transfers, redundancy, disciplinary, and absence management.
• Support and empower Service Delivery Managers on all people-related matters.
• Provide coaching to Service Delivery Managers on HR issues relating to agency and contractor teams in ROI and NI, ensuring accurate resolution and documentation.
• Support employees with HR issues or queries, facilitating timely resolutions.
• Deliver HR inductions on client sites to ensure a positive employee experience.
• Deliver HR services through onsite HR Connect Clinics.
• Support compliance administration for agency and contractor workers.
• Work with the CoE team to develop guidance on statutory leave, holidays, and employee experience matters.
• Support the CoE team with HR helpdesk queries (maternity, paternity, compassionate leave, bank holidays, annual leave).
• Arrange OH/Risk Assessment appointments with the Occupational Health Advisor.
• Assist with interviews when required.
• Support group-wide projects, including process improvement initiatives.

Requirements:

• At least 3+ years' HR operational experience
• Experience managing employee relations
• Knowledge of Northern Ireland legislation beneficial
• Strong business acumen and a commercially minded self-starter
• Good understanding and practical experience of employment legislation in Ireland and Northern Ireland
• Demonstrated excellent administration, communication & business writing skills with strong attention to detail
• Strong project management
• Ability to multi-task and maintain standard/quality on all tasks
• Demonstrated efficient work methods, analytical & problem-solving skills, process improvement orientation
• Demonstrated ability to meet Service Level Agreements/metrics
• Ability to communicate effectively with people at all levels of the business
• IT literate
• Team player with the ability to also work on own initiative
• Excellent interpersonal skills, with the ability to establish credibility with Business Directors, Client Stakeholders / Senior Management and employees
• Strong customer focus attitude
• A professional approach, flexible, open to change
• Ability to cope with pressure of peak workloads through good planning and time management skills

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Staffing and Recruiting