Business Analyst

Overview

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering capabilities centered on digital, engineering and cloud. We work with clients across major verticals, including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues exceed $13+ billion.

What is the opportunity?

This is an opportunity for a Business Analyst to work alongside a team of testing analysts, developers, business analysts and product specialists within the Life & Pensions market. The primary role of the Business Analyst is to understand the company objectives and determine the technology resources needed to reach strategic goals.

Responsibilities

• Business & Technical Design: collaborate with product owners and leaders to drive product definition and deliver digital solutions in a Life and Pensions domain.
• Confirm that technical and non-technical requirements are accurately implemented for the Life/Pension suite.
• Lead workshops and requirement gathering to produce high quality business analysis and clear business requirement documentation.
• Proactively question assumptions to identify gaps and engage with senior domain and design leaders to detail business improvements and processes.
• Demonstrate excellent process mapping skills and document as-is and to-be operating scenarios with end users.
• Create Business Requirements Documents and Functional Specifications. Document user stories, contribute to backlog refinement, daily stand-ups and retrospectives.
• Liaise with Scrum Masters, Product Owners and engineers to translate requirements into business solutions.
• Undertake change management activities such as change readiness, communications, training and go-live support.
• Provide support to UAT by defining and executing tests to validate new processes.
• Ensure business readiness for deployment, including training support, user configuration, migration support and incident management.

What will make you stand out?

Candidates should be highly professional, self-motivated with strong communication and problem-solving skills, and able to determine cause and devise solutions independently. Experience with Agile/Hybrid/Waterfall delivery models, particularly within Financial Services and Life & Pensions, is desirable.

Significant experience in supporting transformative change and a solid understanding of systems implementation and software development processes are valued.

Strong presentation skills, ability to playback requirements to the business and lead demonstrations of delivered software to enable collaboration with key stakeholders; ability to translate client requirements into tangible deliverables.

• Experience working with technical and business teams to translate internal and external business needs into functional and technical requirements.
• Practical knowledge of data management and data integration (statistical methodologies).
• Capacity to conduct data quality control, linkage and validation.
• User story mapping, customer journeys, personas and voice of the customer.

Experience with any of the following is helpful but not required: Life and Pensions Knowledge, Business Analyst Qualification, IT Qualification.

Essential Qualifications

Degree qualified in Business, Finance, Data Analysis, IT or Information Management or related area.

More about the team

The Wealth and Insurance division of Bank of Ireland is a market leading life, pension and general insurance provider in the Irish market. New Ireland Assurance Company has a long history offering protection, investment and pension products with access to a wide range of investment markets and fund managers. New Ireland distributes across three core channels.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Pension Funds and Insurance

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