Social Media Manager

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

We're looking for a Social Media and Community Manager. Social media may have made the world smaller, but that doesn't mean it's any easier to manage. With so many platforms and channels and conversation all happening simultaneously, brands run the risk of having their voice simply become part of the noise. That's where you come in. As a Social Media and Community Manager in the Oliver network, you will work with some of the world's leading brands to ensure that their social strategy and content is driving their overall purpose and business goals.

We're looking for a social native to become part of one of the most exciting content teams in our network. You'll be the calm command centre at the hub of an influential network of social media platforms, acting as conductor and distributor for campaign content and conversation across one of the world's biggest fast-food brands. This opportunity is perfect for a talented, experienced and terrifically organized individual who can translate brand personality into conversations on social media, understands how to best leverage social's unique strengths, and sees the bigger picture for a brand's presence on social at a global scale.

We are looking for someone who lives and breathes content and has a finger on the pulse of the latest and emerging trends and which brands are leading the way. You can spot brave, relevant and intuitive storytelling opportunities in social, plan an engaging content journey for consumers. You are confident in the creation, deployment and measurement of social content, and passionate about food marketing and contemporary culture.

The Social Media and Community Manager will report into the Senior Campaign & Community Manager. This is a client facing role, working closely with the brand team, local marketing teams and the client's agency partners. This is an exciting opportunity for a truly curious and entrepreneurial thinker.

• Work in true collaboration with the brand team to set out campaign and content plans for all relevant platforms
• Responsible as the brand guardian and the steward of the brand's online personality you will copy write for all brand platforms
• Help drive best practice and innovation across all social campaigns and content development
• Driving dialogue and engagement with consumers
• Ensure all content is delivering against the social strategy, objectives and KPIs
• Bringing a social first perspective to the development of integrated campaigns, working alongside 3rd party agencies as part of an Interagency Team to advise on the right approach for social assets for the brand's channels
• Analysing and reporting on the effectiveness of social campaigns and content, supporting teams to ensure best practice and learnings are implemented
• Identifying proactive opportunities for engagement and reactive content in channel
• Writing inventive, attention-capturing posts
• Review and approve the monthly paid calendar content, advising on TOV and asset relevance for community and channel
• Publishing content, with a strong brand ambassadorship
• Maintenance of influencer relationships and reposting activity
• Working closely with OLIVER network and other brand agency designers to create social assets
• Day to day management of a Social Media & Community Executive

• Previous experience working in FMCG or food based social channels
• Excellent stakeholder engagement skills with the ability to proactively organise and influence others and manage expectations
• Entrepreneurial and proactive in approach and attitude – gravitas to make things happen
• Obsessively spotting opportunities to create content/moments for the brand and help clients achieve their business ambitions
• Driven by the data and measurement, constantly testing opportunities for learning
• Excellent verbal and written communication skills, and the ability to develop the voice of the brand within it
• A platform native, including management and distribution tools (Sprinklr etc)
• Keen and active interest in digital trends and popular culture
• In-depth understanding of paid media and the role of influencers
• 4 years of relevant experience in: Social strategy, Community management, Live content filming and editing for social, Account management, Digital campaigns, Social Listening, Content Performance, Paid media, Influencer campaigns
• Agency experience a plus

• Collaborative team player, open minded
• Curious about culture, brands, people, technology
• Professional even under pressure
• Self-starting, proactive and prepared to put in the hard yards to deliver excellent creative output
• Skilled in project management and planning
• Proactive and ambitious to grow platforms
• Able to balance a strong point of view with an ability to listen, learn and adapt
• Energised by doing the right thing for our clients; solution and results focused

Our values shape everything we do: Be Ambitious to succeed; Be Imaginative to push the boundaries of what's possible; Be Inspirational to do groundbreaking work; Be always learning and listening to understand; Be Results-focused to exceed expectations; Be actively pro-inclusive and anti-racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Mid-Senior level

Temporary

Marketing and Sales

Advertising Services