Block Maintenance Co-ordinator

2 weeks ago

Dublin, Dublin City, Ireland Avril Clare Recruitment Ltd Irelands Property Recruitment Specialists Full time

Block Maintenance Co-ordinator

My client is an award-winning leader in residential property management, who are seeking an enthusiastic and dedicated Block Maintenance Coordinator to join their dynamic and forward-thinking team. This exciting role offers an excellent opportunity to support the daily operations of residential property management, working alongside our experienced Residential Block Managers. This role is ideal for a dedicated and proactive individual with a passion for property maintenance coordination and a commitment to delivering excellent service.

About the Role

As a Block Maintenance Coordinator, you will play a crucial role in coordinating planned and reactive maintenance requirements to ensure the smooth operation of residential and mixed-use developments. You will work closely with tenants, contractors, and the Property Management Team to deliver exceptional service. This position requires a proactive and detail-oriented individual who can adapt quickly to the fast-paced nature of property management while maintaining a strong sense of organisation and professionalism.

Key Responsibilities

  1. Planned Preventative Maintenance: Coordinate and monitor a planned preventative maintenance programme for residential and mixed-use developments ensuring that planned maintenance requirements are carried out and that service records are received and appropriately filed.
  2. Maintenance Coordination: Manage and coordinate incoming maintenance requests, ensuring timely and effective resolutions.
  3. Communication: Provide regular updates to Block Managers, tenants, and contractors regarding maintenance issues and progress.
  4. Reporting & Documentation: Organise and prepare weekly, monthly and ad-hoc reports and statistics to track maintenance activities.
  5. Invoice Processing: Review and approve invoices for completed maintenance works, ensuring accuracy and adherence to budget guidelines.
  6. Software Management: Maintain accurate records using property management software such as Building Link, MRI Qube, or Yardi.
  7. Contractor Liaison: Source maintenance quotes from contractors and oversee the instruction of works, ensuring projects are completed to specification and within deadlines.
  8. Tenant Communication: Use tenant communication platforms (e.g., Building Link) to address queries and updates related to maintenance.
  9. Administrative Support: Assist in answering phones, managing inquiries, and performing various administrative duties as required.
  10. Record Keeping: Ensure that all communications with developers, contractors, and tenants are accurately recorded and securely maintained.

Candidate Requirements

  1. Minimum of 2 years' experience in a residential property administration or maintenance coordination role.
  2. Excellent verbal and written communication skills, with a keen attention to detail and accuracy.
  3. Strong organisational skills with the ability to prioritize tasks and manage multiple projects in a fast-paced environment.
  4. Proficiency in Microsoft Office (Word, Excel, Outlook) and property or facility management software (e.g. Building Link, MRI Qube, Yardi, Blockman).
  5. Strong customer service skills with a professional, confident approach when dealing with tenants, contractors, and internal teams.
  6. Ability to work independently as well as within a team, with a positive and proactive attitude.
  7. High standards of confidentiality, professionalism, and reliability.
  8. Strong time management skills and the ability to multi-task effectively.
  9. A willingness to learn and adapt to new processes and systems quickly.

Why Join

  1. Award-Winning Company: Join an established and reputable company with a strong track record in residential property management.
  2. Professional Development: Work within a supportive and professional team that encourages personal growth.
  3. Dynamic Work Environment: This is an exciting role in a fast-paced industry, offering a variety of tasks and the opportunity to make a real impact on property maintenance operations.
  4. Supportive Team Culture: Join a friendly and welcoming team with excellent management and a collaborative, positive working environment.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Customer Service

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