Personal Lines Client Advisor

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

We are looking for a Client Advisor to join our Motor or Household team within our Affinity Personal Lines Division. Reporting to the Motor or Household Team Lead this is an exciting opportunity to join a growing and ambitious team.

The primary responsibility of this role is to service existing motor or household insurance customers handling incoming customer calls, processing policy changes and renewals. The ideal candidate has a minimum of two years personal insurance experience with practical knowledge in Applied Relay.

What We Can Offer You?

• Flexible working from home options

• Significant investments in professional development

• Annual leave that increases based on service, plus two additional company days

• Flexi leave (option to take additional annual leave)

• Life leave

• Attractive pension contribution rates

• Health insurance or wellness subsidy

• Working abroad policy

• Fully paid family leave types (maternity/paternity/surrogacy)

• Performance based bonus or commission

• Income protection

• Life cover

• Discounts on financial products

• Excellent health & wellbeing programme#

• Wellness Wednesdays

Accountabilities of the Role

• Handling incoming customer calls and emails.

• Processing client renewals and mid-term adjustments.

• Out bounding to customers to secure renewal.

• Generates policy leads from existing customers.

• Assisting with other team tasks as required.

• Complying with risk control and regulatory requirements that are relevant to this role

• Maintaining commercial awareness relevant to this role

Skills & Knowledge Required

• Two years personal lines experience

• Applied Relay knowledge

• Ability to learn and adapt to organisational challenges.

• Approachable and a can-do attitude

• Demonstrate empathy, understanding and patience.

• Good organisational, planning and execution skills.

• Team player with strong interpersonal skills.

• Willing to learn.

• Enjoys challenges, manages conflict well and is ambitious for themselves, their team, and their organisation.

• Knowledge of risk control & the regulatory environment within Financial Services

• Commercial awareness
  

Behavioural Competencies Required

• Flexibility

• Drive for results

• Resilient

• Ambitious

• Target Driven

Controlled Function

This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity.

Equal Opportunities & Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team.

To review our data use practices, visit ourRecruitment Data Privacy Notice