Customer Service and Data Enrichment Advisor

2 days ago

Galway, Galway, Ireland Radius Full time
Overview

Customer Service and Data Enrichment Advisor - Radius Telecoms role at Radius. We are seeking a detail-oriented and analytical Telco Enrichment Agent to join our team in Galway, Ireland. In this role, you will be responsible for enhancing and improving telecommunications data and services, ensuring the highest quality of information for customers and internal stakeholders.

Responsibilities
  • Analyze and enrich telecommunications data to improve accuracy and completeness
  • Identify and resolve data discrepancies and inconsistencies in telecom records
  • Collaborate with cross-functional teams to understand data requirements and implement enrichment processes
  • Utilize various data sources and tools to enhance the quality and value of telecom information
  • Develop and maintain databases to store and manage enriched data
  • Create reports and visualizations to communicate data insights and improvements
  • Assist in the development and implementation of data enrichment strategies
  • Stay up-to-date with industry trends and best practices in data enrichment techniques
  • Provide excellent customer service by responding to inquiries and resolving data-related issues
  • Contribute to the continuous improvement of data enrichment processes and methodologies
Qualifications
  • Proven experience in data analysis and enrichment, preferably in the telecommunications industry
  • Strong analytical skills with attention to detail and accuracy
  • Proficiency in database management and data manipulation techniques
  • Experience with customer relationship management (CRM) software and Excel
  • Familiarity with telecommunications systems and data structures
  • Excellent problem-solving skills and ability to work efficiently under pressure
  • Strong communication skills, both written and verbal
  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
  • Relevant telecommunications certifications (preferred)
  • Customer service experience and a customer-focused mindset
  • Ability to work independently and as part of a team in a fast-paced environment
  • Knowledge of data privacy regulations and best practices
Additional Information

Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to Recruitment Agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.


#J-18808-Ljbffr

  • Data Enrichment Specialist

    2 days ago

    Galway, Galway, Ireland beBeeCustomer Full time €40,000 - €55,000

    Job OverviewThis role involves enhancing and improving telecommunications data and services, ensuring the highest quality of information for customers and internal stakeholders.ResponsibilitiesAnalyze and enrich telecommunications data to improve accuracy and completeness.Identify and resolve data discrepancies and inconsistencies in telecom...

  • Customer Service Advisor

    3 days ago

    Galway, Galway, Ireland Euro Car Parts Ltd. Full time

    OverviewJoin to apply for the Customer Service Advisor role at Euro Car Parts Ltd.From colleagues to customers, people are at the heart of everything we do at LKQ Euro Car Parts. Our Customer Service Advisor s listen to our customers to understand their concerns and resolve them efficiently.What We OfferWe are a people first organisation for our colleagues,...

  • Customer Service Professional

    7 days ago

    Galway, Galway, Ireland beBeeCustomerService Full time

    Customer Service AdvisorAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customers' needs and providing tailored solutions?We're seeking an experienced Customer Service Advisor to join our team! As a key member of our customer service unit, you'll be responsible for:Providing top-notch customer...

  • Service Advisor

    4 days ago

    Galway, Galway, Ireland Deal Full time

    Service Advisor required at Tony Burke Motors, your local Toyota and Lexus Dealership in Ballybrit, Galway. This is an ideal opportunity for someone currently working in an aftersales environment and who's looking to advance & progress their career in the motor industry to join Toyota, the Number 1 Selling Car brand.Apply for Service...

  • Galway - Sales Advisor - Foods

    2 days ago

    Galway, Galway, Ireland Marks and Spencer Full time

    OverviewSales advisor, Galway, Foods, part time/temporary, 16 hours. Schedule: SUN , MON , TUES , SAT Purpose: Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesThe Key Accountabilities describe the activities you will do within your role:CustomerCreate an...

  • Galway - Sales Advisor - Foods

    2 days ago

    Galway, Galway, Ireland Marks and Spencer Full time

    OverviewSales advisor, Galway, Foods, part time/temporary, 16 hoursSun 16:00–20:00, Thurs 18:00–22:00, Fri 18:00–22:00, Sat 16:00–20:00PurposeYour job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesCustomerCreate an exceptional customer experience by...

  • Galway - Sales Advisor - Clothing & Home

    2 days ago

    Galway, Galway, Ireland Marks and Spencer Full time

    OverviewSales advisor, Galway, Clothing & Home, part time/temporary, 16 hoursSun • Mon • Tue • Sat PurposeYour job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesThe Key Accountabilities describe the activities you will do within your role:CustomerCreate an...

  • Professional Customer Services Advisor

    3 days ago

    Galway, Galway, Ireland beBeeCustomer Full time €40,000 - €60,000

    Job Opportunity:We are seeking a Customer Service Representative to join our team in Galway, Ireland. This role is responsible for providing excellent customer service to clients across Europe, Middle East, and Africa (EMEA) region.Main Responsibilities:Manage customer orders ensuring timely delivery and resolution of any issues that may arise.Communicate...

  • Customer Service Support Professional

    7 days ago

    Galway, Galway, Ireland beBeeService Full time

    Job OverviewWe are seeking an exceptional individual to join our team as a Service Advisor. In this role, you will be the primary point of contact for customers, providing first-class service and resolving their concerns efficiently.Key ResponsibilitiesDelivering outstanding customer service via various communication channelsHandling daily enquiries and...

  • Style Advisor

    3 weeks ago

    Galway, Galway, Ireland TFG London Full time

    Social network you want to login/join with:Style Advisor - Antony Ryans Galway, Galwaycol-narrow-leftClient:TFG LondonLocation:Galway, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:a71dbfb356faJob Views:5Posted:16.08.2025Expiry Date:30.09.2025col-wideJob Description:About The RoleA first-class shopping experience starts...