Contact Centre Sales Agent

1 week ago

Dublin, Dublin City, Ireland Chill Full time
Responsibilities
  • Responsible for Inbound/Outbound sales to new and existing business clients
  • Achieving and exceeding individual targets on a daily, weekly and monthly basis
  • Contributing to team and department targets
  • Managing and maintaining customer records accurately within the system
  • Delivering to all quality standards outlined as part of the role and ongoing training
  • Ability to build rapport and be highly engaging with customers
  • Support your fellow colleagues on the path to success
  • Being aware of promotional activity for our business
  • The candidate should possess excellent attention to detail and time management in order to deal with high volumes of calls
  • You will report directly to the Team Lead within your section
Experience And Education
  • 1 + years inbound and/or outbound sales experience within a fast paced target orientated environment.
  • APA Qualification is desirable but not a pre-requisite for the role.
Skills
  • The ability to work as part of a team and own initiative to meet deadlines
  • The ability to work well under pressure
  • The ability and drive to hit sales target and progress within the role/department
  • A genuine interest in selling and the administration required to close the sale
  • A dedication to giving best advice and ensuring the customer has the correct product for his/her business
  • Excellent organisational skills
  • Accuracy and attention to detail is paramount
  • A willingness to exceed targeted sales and show innate willingness to assist and aid colleagues and other team members at all times
What can you expect from Chill?
  • Competitive Salary
  • Monthly bonus and commission structures
  • Full support to assist in completion of Insurance Industry Exams.
  • A very convenient and well connected location in Sandyford Industrial Estate which is close to the Luas, M50 and major Dublin Bus routes.
  • A fun and modern office space with excellent facilities and unlimited tea and coffee.
  • Sociable hours of work, we are open between 8am to 8pm Monday to Friday and 10am to 5pm on Saturday.
  • Great staff sports & social events.
  • Monthly/Weekly performance based incentives
  • Employee Wellness initiatives (fruit baskets, health talks, monthly chair massages, etc.)
  • Cycle to Work Scheme
  • Graduated holiday Leave entitlement linked to your service capped at 24 days annually
Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Telephone Call Centers

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