Analytics Specialist
2 weeks ago
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Job Responsibilities:
The Analytics Specialist will contribute to Welocalize’s industry-leading data analytics team, playing a dynamic role that will span some of the organization’s most important, highest-profile analytics initiatives. The "Specialist" is an experienced data analyst who has proven analytical/technical acumen, and can serve as a trusted partner to business teams. This role will be responsible for proactively engaging with stakeholder teams to understand their people, processes, data and objectives/key results (OKRs); being responsible for data products that support their OKRs; and empowering the teams to improve business outcomes with data.
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login
When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS.
Thank you
NOTICE: For EMEA Jobs, please review the Privacy Policy here
Job Responsibilities:
The Analytics Specialist will contribute to Welocalize’s industry-leading data analytics team, playing a dynamic role that will span some of the organization’s most important, highest-profile analytics initiatives. The "Specialist" is an experienced data analyst who has proven analytical/technical acumen, and can serve as a trusted partner to business teams. This role will be responsible for proactively engaging with stakeholder teams to understand their people, processes, data and objectives/key results (OKRs); being responsible for data products that support their OKRs; and empowering the teams to improve business outcomes with data. Main Duties- Lead discovery processes with stakeholders to thoroughly identify (and document) business requirements and expected outcomes, around data/analytics. Translate business requirements to technical requirements, for data engineers.
- Use analysis techniques to produce reports/data products/analyses.
- Proactively/creatively generate original insights to improve business outcomes.
- Deliver outstanding analytic services focused on solving the right problem in the right way, while delighting partners with swift, decisive, and clearly communicated action.
- Design data products and analytical solutions for ease of use and comprehension; facilitate the deployment, support the utilization, and continuously evolve these data products to ensure business value is added.
- Develop models to quantify the financial impact of business initiatives and the effects of team recommendations.
- Using a listen-first philosophy, quickly form "trusted advisor" relationships with colleagues, including senior leaders.
- Periodically serve as a data analytics lead/partner for a Welocalize squads/teams at a time, periodically "rotating" to serve different teams.
- Help teams define the information required to monitor and report performance for assigned objectives and key results (OKRs), and for operational & financial KPIs (key performance indicators).
- Produce information views necessary to enable the teams to publish and explain OKR financial and operational performance in an accurate and consistent fashion.
- Train and mentor teams members on which information views to use, how to interpret information and what actions may be necessary to improve performance.
- Maintain, update and own a backlog/road map of multiple workstreams/projects; and report regularly on progress and blockers.
- Provide mentoring and "level 2 support" to other analysts.
- Rely on past experience to provide added value and expertise to employees and team members.
- Maintain a self-starter mindset to proactively anticipate and address partners' needs.
Qualifications
- Education: bachelor’s degree or equivalent work experience, preferably in Computer Science, Math, Statistics or IT/IS. Preferred: post-graduate education (or equivalent experience) in an applicable field.
- R equired experience: 1+ year as a technical business analyst, regularly engaging with stakeholders to elicit and track business requirements for information systems; and translating those into technical requirements. Preferred: 2+ years' experience.
- Required experience: 1+ year experience producing professional data products (e.g., reports and dashboards) using a common BI/data visualization platform such as: Power BI (preferred), Tableau, QlikView or Looker. Preferred: 2+ years' experience.
- Must have a passion to utilize analytics and information to measure and explain business performance.
- Demonstrated leadership competencies, with the ability to collaborate with others and establish working relationships.
- Proactive in driving assigned tasks and long-term initiatives to completion. Proactive in identifying, proposing and taking on new tasks and initiatives.
- Strong analytical and problem resolution skills, including working familiarity with statistics and statistical concepts.
- Excellent written and oral skills necessary to communicate requirements, results and analysis of complex problems; ability to synthesize and articulate the results of complex analyses in plain language for use by a variety of business stakeholders.
- Exceptional attention to detail, and the ability/patience to follow the "plan-do-check-act cycle" repeatedly until high-quality technical solutions are achieved.
- Flexible attitude with the ability to effectively multi-task, undertaking a diverse slate of projects ensuring quality on-time deliverables.
- Preferred: basic knowledge of data science/machine learning, and new/emerging BI technologies
- Preferred: experience performing the above functions for organizations doing business in localization, workforce augmentation, or BPO.
- Preferred: experience working in an Agile development environment
Additional Job Details:
About UsWelocalize, Inc., founded in 1997, offers innovative translation and localization solutions helping global brands to grow and reach audiences around the world in more than 157 languages. Our solutions include global localization management, translation, supply chain management, people sourcing, language services and automation tools including MT, testing and staffing solutions and enterprise translation management technologies. With over 600 employees worldwide, Welocalize maintains offices in the United States, United Kingdom, Italy, Germany, Ireland, Romania, Japan and China.
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