Level 2 Helpdesk Engineer
23 hours ago
About Your New Employer Sigmar Recruitment have partnered with a leading Dublin based IT Managed Services provider as the embark on a excited period of growth. We are looking for Microsoft Certified IT Engineers that have previous experience working in a Managed Services environment. About Your New Job Resolve service/ticket requests assigned to you by the Helpdesk Manager. Be an escalation point for support tickets relating to your level of expertise Communicate with clients to ensure that all their support issues are fully understood, and to keep them informed with developments and timelines. Deploy / migrate and document IT solutions for their client base Introduce new technologies to the management team with the view of expanding their product portfolio Maintain/Update client site and project documentation as is necessary. Assist other members of the team when deliveringincident reports ensuring the appropriate technical information is provided. Oversee, Train, Coach, and Mentor Level 1 support team activities. What Skills You Need Office 365 Administration: 3+ years experience including MS 365 tenancy portal, MS Azure portal, SharePoint Admin & Exchange Online Admin and troubleshooting experience. Firewall & Network Wired / Wireless deployment and troubleshooting Experience with Intune deployment and management beneficial. Experience working with Windows Server 2016+ OS. (Active Directory, DHCP, DNS). Accurate upkeep of the ticketing/time management system (PSA) Project Implementation Skills Good customer relationship management. Attention to Detail Good understanding of Industry IT solutions. Proven people management skills. Best practice Customer Service. Excellent communication, people, and relationship management skills. Experience in Similar role preferably from a Managed Service Provider Qualifications Some or all of the qualifications below 3rd level qualification in Computer Science or related field. CompTIA Network + MCSA/MCSE CCNA/SonicWALL/Unify Certification MS Azure Intermediate MS 102 Office 365 MD 102 UEM AZ 104 Azure Whats on Offer Salary between 40 -60K depending on experience Ongoing training and Development Fast track promotion opportunities Whats Next Apply now by clicking the Apply Now" button or call me, Michael Magee on Or if the job isnt quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC and Contract jobs available Skills: Office 365 Active directory windows server
-
Level 2 Field
24 hours ago
Dublin, Ireland Real Time Recruitment Full timeLevel 2 Helpdesk/Field Support Engineer required for a client based in Dublin 11. All applicants must be committed to being on-site in Dublin 11 five days per week, with regular client site visits also expected. Full clean driving licence essential!! Day-Rate contract for minimum of 12 months, with high probability of extension. To be considered for this...
-
Level 2 Helpdesk Engineer
1 week ago
South Dublin, Ireland Sigmar Recruitment Full timeAbout Your New Employer Sigmar Recruitment have partnered with a leading Dublin based IT Managed Services provider as they embark on an exciting period of growth. We are looking for Microsoft Certified IT Engineers that have previous experience working in a Managed Services environment. About Your New Job - Resolve service/ticket requests assigned to you...
-
Level 2 Helpdesk Engineer
2 weeks ago
Dublin, Ireland Sigmar Recruitment Full timeAbout Your New Employer Sigmar Recruitment have partnered with a leading Dublin based IT Managed Services provider as the embark on a excited period of growth. We are looking for Microsoft Certified IT Engineers that have previous experience working in a Managed Services environment. About Your New Job Resolve service/ticket requests assigned to you by the...
-
Level 2 Field
7 days ago
Dublin, Ireland Real Time Recruitment Full timeLevel 2 Helpdesk/Field Support Engineer required for a client based in Dublin 11. All applicants must be committed to being on-site in Dublin 11 five days per week, with regular client site visits also expected. Full clean driving licence essential!! Day-Rate contract for minimum of 12 months, with high probability of extension. To be considered for this...
-
IT Helpdesk Support
23 hours ago
Dublin, Ireland Executive Edge Full timeIT Support Analyst Our clients, based in Dublin 22, are looking to recruit an experienced IT Support Analyst to join their team for an initial 12 month contract. The Support Analyst will provide level 1 support to end users for all desktop, hardware and software issues. The role will be Hybrid. The Role: Provide a comprehensive 1st line support service to...
-
Newskies Helpdesk Team Leader
2 weeks ago
Dublin, Ireland Ryanair Full timeRyanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The role of a Newskies Helpdesk Team leader is to assist Ops, ground operation, airports, call centres,...
-
Helpdesk Planner
14 hours ago
Dublin, Ireland MITIE Facilities Management Full timeHelpdesk Planner Team Operations | Contract type Permanent About Mitie: Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building...
-
Newskies Helpdesk Team Leader
1 week ago
Dublin, Ireland Ryanair Ltd. Full timeRyanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The role of a Newskies Helpdesk Team leader is to assist Ops, ground operation, airports, call centres,...
-
▷ (Apply Now) Estates Helpdesk Officer
2 weeks ago
Dublin, Ireland Royal College of Surgeons (RCSI) Full timeTitle: Estates Helpdesk Officer Department: Estate and Support Services Tenure: Full Time, Permanent Location: RCSI House, 121 St. Stephens Green, Dublin 2 Reporting to: Head of Operations, Estate and Support Services (or their nominee) Closing date: Monday 3rd of February RCSI is a community of academic, research, clinical and professional staff working...
-
ICT Support Specialist 2
23 hours ago
Dublin, Ireland IT Alliance Group Full timeICT Helpdesk Support Specialist - €200 Per day Job Overview Irish Government organisation urgently requires an ICT Helpdesk Support Specialist to join their team. While the role is initially offered on a 6-month basis, it does offer the potential t transition into a long term role. The ICT Helpdesk Support Specialist will provide helpdesk and frontline...
-
IT Support Engineer Level 2
23 hours ago
Dublin, Ireland PFH Talent Acquisition & Recruitment Full timePFH Technology are currently looking for an experienced L2 IT Support Engineer to join our team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution for onsite for our client. Contract: Permanent Location: Onsite, Dublin 1 Skills/Requirements 1. Technical Skills Operating Systems: Advanced knowledge of...
-
Desktop Support Engineer Level 2
2 weeks ago
Dublin, Ireland eir evo talent Full timeDue to continued expansion of eir evo we are now seeking to recruit an experienced Desktop Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive...
-
Desktop Support Engineer Level 2
24 hours ago
Dublin, Ireland eir evo talent Full timeDue to continued expansion of eir evo we are now seeking to recruit an experienced Desktop Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive...
-
IT Suport Engineer
24 hours ago
Dublin, Ireland IT Alliance Group Full timeL1/2 IT Support Engineer - Permanent - €40K Long Established Construction and Engineering company with Interests in Ireland, the UK and Continental Europe has an urgent requirement for a Level IT Support Engineer to join their team on permanent basis. This company has been operating for over 200 years and is currently undergoing a period of expansion...
-
IT Suport Engineer
7 days ago
Dublin, Ireland IT Alliance Group Full timeL1/2 IT Support Engineer - Permanent - €40K Long Established Construction and Engineering company with Interests in Ireland, the UK and Continental Europe has an urgent requirement for a Level IT Support Engineer to join their team on permanent basis. This company has been operating for over 200 years and is currently undergoing a period of expansion...
-
▷ 3 Days Left! IT Support Engineer Level 2
1 week ago
Dublin, Ireland PFH Talent Acquisition & Recruitment Full timePFH Technology are currently looking for an experienced L2 IT Support Engineer to join our team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution for onsite for our client. Contract: Permanent Location: Onsite, Dublin 1 Skills/Requirements 1. Technical Skills Operating Systems: Advanced knowledge of...
-
Dublin, Ireland eir evo Full timeLocation: Dublin, Ireland Sector: IT Salary: Competitive Due to continued expansion of eir evo, we are now seeking to recruit an experienced Desktop Support Engineer who aims to become an integral part of our Managed Services Team. You will work on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT...
-
IT Support Engineer
1 week ago
Dublin, Ireland Ergo - Information Technology Full timeErgo are seeking an IT Support Engineer, for our client based in CityWest, Dublin. In this role you will work as a Systems Administrator to provide technical support to local and remote users on Windows stack. This is a “hands-on” role which includes Server and User admin (M365) and network support. This is an initial onsite role with potential for...
-
German Speaking Jobs
2 weeks ago
Dublin, Ireland CPL Full timeI'm currently looking for fluent German (Deutsch) speakers for office-based, hybrid, and work-from-home (WFH) opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales and Administration based roles in Dublin. Whether you are Entry level or more Senior in work experience, we can look at options. Who we are looking for? -...
-
IT Support Analyst
2 weeks ago
Dublin, Ireland Executive Edge Full timeIT Support Analyst Our clients, based in Dublin 22, are looking to recruit an experienced IT Support Analyst to join their team for an initial 12 month contract. The Support Analyst will provide level 1 support to end users for all desktop, hardware and software issues. The role will be Hybrid. The Role: - Provide a comprehensive 1st line support service...