Eirkoo | Personal Lines Executive

2 days ago


Ballina Co Mayo, Ireland Eirkoo Full time

This job description outlines the key responsibilities and qualifications for a role in personal lines insurance. Here's a breakdown of the main duties and the ideal candidate profile: The Role: Youll be responsible for promoting and generating new business across various personal insurance lines such as motor, home, farm, van, health, and marine. You'll manage client policies by addressing queries, making changes to existing policies, and ensuring alignment with their needs. You will support the annual renewal cycle to help retain clients, ensuring they continue to renew their policies each year. Day-to-day administrative tasks related to client policies will be part of the role, which could include maintaining records, processing claims, and assisting with general inquiries. Identifying opportunities to cross-sell other insurance products by asking clients about their additional needs. You'll be responsible for providing an excellent client experience, ensuring that clients are satisfied and engaged with the services provided. Working collaboratively with colleagues to support the achievement of business goals, possibly including sales targets or departmental objectives. Ensuring adherence to industry regulations and company policies, including compliance with the Central Bank of Ireland (CBI) regulations, Consumer Protection Code (CPC), GDPR, and internal policies. This role involves dealing with clients both in-person and over the phone, offering a personalized service. The Person: A background in personal insurance (e.g., motor, home, health, etc.) is essential. This means experience in dealing with insurance clients and an understanding of the different product lines is required. Holding an APA or CIP qualification is a bonus. The role requires someone who is dedicated to providing a high level of customer service and ensuring a positive experience for clients. Strong communication and interpersonal skills are crucial for engaging with clients effectively and working as part of a team. You'll need to build trust and maintain positive relationships with clients. Benefits Package: 26k-30k DOE Annual Bonus Pension Contribution Death in Service Income Protection Skills: personal lines executive APA


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