PA2024276 - Senior Policy Administrator

1 month ago

Dublin, Ireland SS&C Full time

PA2024276 - Senior Policy Administrator page is loaded PA2024276 - Senior Policy Administrator Apply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R23077

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

About the Role

Hybrid Opportunity – Dublin

We are currently expanding our Life and Pensions operation in Dublin and are seeking highly experienced Senior Policy Administrators to join our dymanic team. You will be part of a team supporting a DC Group Pensions service being launched to a new client in September this year.

Responsibilities:

  • Support all aspects of administration of Pensions Scheme, supporting Employers, Members of a Group Scheme and Members with Individual products
  • The range of areas you will support include Onboarding of New Employers and Members, Contribution processing, In Service Withdrawals, Retirement Processing, Member and Employer Updates and answering Member and Employer queries.
  • a range of policy claims and servicing transactions across a number of life insurance products
  • Work collaboratively with team members and Manager to ensure Service Levels are met
  • Ensure all client communications (via phone, email or web chat) are delivered in a highly professional, clear and efficient manner
  • Manage workload and queues in a timely and accurate manner
  • Prioritise tasks to meet external and internal deadlines and service standards.
  • Maintain an understanding and awareness on key aspects of pension legislation, compliance and the market
  • Develop and maintain a thorough understanding of our clients’ products in order to provide an excellent service to their Members and Employers
  • Build strong relationships with key customers, colleagues, intermediaries and other external contacts.
  • Contribute to the promotion of a friendly and professional image to customers and colleagues.
  • Be part of a productive team priding itself in delivering a consistently excellent service
  • Check the work of others where appropriate to ensure that standards of accuracy, clarity and financial integrity are maintained

Requirements:

  • Holds Accredited Product Advisor (APA) qualification in Pensions, or demonstrates desire to attain qualification within 12 months (SS&C will sponsor)
  • 3-5 years experience working in a similar pension administration role
  • Excellent communication and interpersonal skills, with the leadership qualities to positively influence colleagues
  • Extensive people management experience
  • Well organized and methodical individual with experience of working to strict deadlines
  • Excellent verbal reasoning and numeric skills
  • Presents an appropriately professional image; communicates clearly, concisely, and diplomatically
  • Problem solving and decision making skills over different levels of problems

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Similar Jobs (2) PA2024276 - Senior Policy Administrator locations Dublin, Ireland time type Full time posted on Posted Yesterday PA2024276 - Senior Policy Administrator locations Dublin, Ireland time type Full time posted on Posted Yesterday

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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