Junior IT Support Engineer

3 days ago

Kildare Co Kildare, Ireland Glenveagh Full time

Description As one of Ireland's leading homebuilders, Glenveagh is focused on delivering high quality homes in flourishing communities. We achieve quality and great accessibility to new homes by relentlessly innovating the way we plan, design and build. We bring new ideas home. As a member of the Glenveagh team, you will join a work environment where everyone feels welcome, valued, and empowered to express their ideas, and where collaboration and teamwork are the norm. Named as one of Ireland's Best Large Workplaces in 2024, and accredited with the Gold Investors in Diversity Mark, we offer an unrivalled suite of benefits and a workplace where you can develop a long-term career. This position is based in our new state of the art Head Office in Maynooth - an open plan office, with wonderful collaborative working areas, subsidised canteen, EV charging points, free parking and is easily accessible by car or public transport. Key Responsibilities and Duties Troubleshoot system and network problems, diagnose, and solve hardware/software faults and escalate to the Head of IT when necessary Management of the Glenveagh Active Directory infrastructure and Office 365 application suite Install and configure applications and hardware when required, design and develop solutions to automate the delivery of these services and solutions to Glenveagh Build, develop and maintain comprehensive documentation, diagrams and written instructions for the various systems and services deployed Monitor and maintain various systems, printers, mobile devices, and networks across all the various Glenveagh sites Support the setup and delivery of the IT services on new sites as required. Work closely with the resources on site to ensure the IT service is maintained and reliable Establish a good working relationship with other professionals within Glenveagh, ensuring that the IT department delivers a reliable, responsive and high-quality service Requirements AD/ TCP/ IP Network knowledge desirable Proficient in Microsoft Office and Operating System Full, clean drivers licence - required Strong planning & organisational skills Ability to work around issues and be creative as regards problem solving Ability to communicate technical information to non-technical staff Our Values Collaborative: Proven ability to work effectively within a team environment Customer Focused: Strong problem-solving skills with a customer-first mindset Safety First: Committed to maintaining a safe and inclusive working environment Can-Do: Proactive and solution-oriented mindset with a willingness to go the extra mile Innovative: Open to new technologies and methodologies to enhance efficiency and effectiveness Benefits Competitive salary in one of Ireland's fastest growing PLCs with regular compensation reviews Performance related bonus Comprehensive health insurance for you and your dependents Contributory pension scheme Tax saver travel and bike to work Paid volunteering days Continuous Professional development (CPD) programme & funding Employee Assistance Programme Long term illness cover Peace of mind with life assurance Family friendly policies including flexible parental leave, fertility leave, and paid maternity and paternity leaves Employee committees - Employee Network Groups, Sports and Social, Great Place to Work An exciting Wellbeing Programme with events and activities running throughout the year both online and in-person Glenveagh is an equal opportunities employer and welcomes applications from suitably qualified candidates from all sections of the community. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the recruitment process, please notify the Talent Acquisition team by visiting our website careers page.

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