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Production Support Analyst
18 hours ago
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Production Support Analyst you will work collaboratively with the Unibanks application team to support customers and your colleagues across PTSB to understand and resolve their queries and issues relating to the Unibanks application. You will be responsible for ensuring daily integrity checks of the system are complete and any anomalies are investigated and resolved in a timely manner. You will act as the point of contact for Unibanks issues and queries raised on SMAX from both the Business and Service Desk. Responsibilities: Review outputs from daily Data Integrity checks and investigate / resolve any issues arising from same Monitor SMAX logging system for calls assigned to the Production Support team and investigate / resolve / escalate issues as per agrees SLAs Act as a functional expert / liaison between the Business and IT teams Establish excellent working relationships with wider IT community and with the Business Show strong communication and interpersonal skills Requirements: Working experience in Retail Banking or Financial Services (5+ years) Excellent problem solving skills An ability to learn and understand complex business processes Capability to work on their own initiative in a demanding environment Self-starter with proven ability to learn quickly Ability to work under pressure and meet timelines Effective interpersonal and teamwork skills This is a 24 month fixed term contract role based in PTSB's Cork. (Hybrid option available within the Republic of Ireland) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
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IT Support Analyst
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Product Safety Analyst New
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Dublin, Ireland CPL Full timeProduct Safety Analyst Dublin City Hybrid Salary €61,600 Are you ready to join a dynamic team in the telecommunications sector? We are looking for a professional with a strong background in telecommunications, radiocommunication systems, and radio frequency propagation. Familiarity with national and EU institutions, regulatory environments, and...
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Product Safety Analyst
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Telecoms Product Compliance Analyst
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Application Support Analyst
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Senior Application Support Analyst
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Product Analyst
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CRM Support Analyst
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Dublin, Ireland Ergo - Information Technology Full timeErgo is seeking a hands-on CRM Support Analyst (hybrid) with experience of Dynamics 365 CRM for a 7-month fixed term contract with a client based in Dublin 4. A fantastic opportunity to join a dynamic team in an ambitious organisation. What will you do? - Provide first and second-line support for Dynamics 365 CRM issues - Find and repair any potential...
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Dublin, Ireland Helsinn Birex Pharmaceuticals Ltd Full timeLaboratory Operations Analyst (QC Analyst) (12-Month Fixed Term Contract) Job Purpose: The primary purpose of the Laboratory Analyst is to analyse raw material, in-process and finished product as well as stability samples according to the relevant specifications relating to development products while ensuring the documenting and reporting of same is...
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Senior Operations Analyst
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Dublin, Ireland Tbwa ChiatDay Inc Full timeSenior Operations Analyst (Trade Support) Dublin Virtu is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure...
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Dublin, Ireland Enel Chile S.A Full timeEnel X is a global business line of the Enel Group, combining its own progressive, future-oriented approach with the financial solidity and worldwide reach of the Group. We are leading the energy transformation all over the world, turning complex technologies into simple, approachable, effective solutions that enable everyone to transform energy into new...
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▷ (3 Days Left) Production Support Engineer
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Dublin, Ireland Millennium Full timeProduction Support Engineer Millennium’s Application Support Production Engineering teams provide Level 2/3 support for the UAT and production environment for all Front Office and Middle Office applications across all asset classes and trading strategies, including platform environment management and software deployment for applications related to...
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Part-time System Support Analyst
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Training & Support Analyst – Ireland
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Dublin, Ireland KOREC Group Full timeKOREC specializes in delivering cutting-edge survey, site positioning, and mapping solutions to the construction, survey, and GIS markets across Ireland and the UK. As industry leaders, we collaborate with global distributors such as Trimble, EagleAg, Wingtra, and more to provide GNSS, Total Stations, Laser Scanners, UAVs, and Survey/GIS software...