▷ (3 Days Left) Production Support Engineer

1 week ago


Dublin, Ireland Millennium Full time

Production Support Engineer

Millennium’s Application Support Production Engineering teams provide Level 2/3 support for the UAT and production environment for all Front Office and Middle Office applications across all asset classes and trading strategies, including platform environment management and software deployment for applications related to Pre-trade Risk and Analysis, Trading Execution, Post-Trade, and PnL.

We work closely with a variety of other Technology teams at Millennium, including Level 1/2 Trade Apps Support Analyst, Application Developers, QA Testers, Infrastructure, and Back Office teams. We face off and communicate daily with all Portfolio Managers, Execution Traders, and business teams.

Our key strategy for effective Production Engineering revolves around building automation logic and tools to efficiently manage a continually scaling enterprise footprint. We use a combination of in-house and industry-standard tools for configuration management, application deployment, and monitoring solutions, while leveraging frameworks which can quickly provide a holistic view of the overall platform. We provide a controlled and risk-averse change management ensuring quality software gets delivered in a timely manner.

Principal Responsibilities

- Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders, primarily our execution services team regarding issue/resolution.
- Collaborate with other technical support engineers who may need assistance working on an issue; utilize his/her area of expertise to help others in order to quickly facilitate solutions for the customer.
- Build working relationships with trading groups, with a focus on execution services team. Work with global counterparts to provide seamless global coverage.
- Trading Infrastructure / Platform Status Communications – disseminate messages to the appropriate trading staff regarding trading infrastructure / platform issues, exchange updates, etc.
- Uplift environment management tools to reduce risk and streamline efficiency of support team.
- Assist with automating processes to achieve efficiency and streamlined trade support.
- Document and create new knowledge base to provide the most effective solutions to trading issues.
- Deployment of, support of, and monitoring of the firm’s internal trading systems.
- Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.
- Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.
- Liaise with Dev and Infrastructure teams to coordinate and participate in software/new version releases.

Qualifications Required:

- 5+ years of experience in a Linux environment and use of relevant support tools
- Experience with shell scripting, python and SQL technologies
- Experience in financial technology and FIX protocols
- Able to work in a fast-paced global team as individual contributor.
- Need to be able to multitask across simultaneous projects.
- Excellent communication and interpersonal skills.
- Experience with version control systems (GIT a plus).
- Experience with and proponent of the SDLC processes.
- Strong analytics skills, and ability to proactively identify issues before they become major problems.
- Detail-oriented, demonstrating thoroughness and strong ownership of work.
- Quick learner with a demonstrated strong aptitude for learning new technologies and understanding how to utilize them.
- Columnar database experience (just as KDB) a plus
- Experience managing software on AWS a plus.

#J-18808-Ljbffr



  • Dublin, Ireland Johnson Controls, Inc. Full time

    Production Engineer Primary Focus The successful candidate will function as an important part of the Manufacturing department at Silent-Aire. The incumbent will collaborate in a disciplined manner across multiple stakeholders and departments in executing all aspects of a variety of challenging and innovative projects. Specific Accountabilities - Provide...


  • Dublin, Ireland E-Frontiers Full time

    Job Title: Product Manager Location: Dublin or Galway (Hybrid – 3 days in-office per week) Salary:€65000 - €70,000 per annum Reporting To: CEO About the Company Our client is a profitable and rapidly growing company that provides a platform designed to empower small and medium-sized businesses. Historically service-driven, the company is now...


  • Dublin, Ireland Archer Recruitment Full time

    Connecting companies with expert IT, Data, and Change professionals, tailored to your business needs. Consult with one of our key recruitment experts for more info about the recruitment services tailored to your needs. Several advantages to hiring IT contractors and many organisations are choosing to use contractors as part of their workforce...


  • Dublin, Ireland PayPal Full time

    {"themeOptions": {"customTheme": {"varTheme": {"button-primary-background-color": "#2c8cc9", "button-primary-border-color": "#2c8cc9", "button-primary-text-color": "#ffffff", "button-pill-shape-border-radius": "4px", "button-primary-hover-background-color": "#2c8cc9", "button-primary-hover-text-color": "#ffffff", "button-secondary-border-color": "#e6e7e9",...


  • Dublin, Ireland Amazon Full time

    Job ID: 2866023 | Amazon Web Services Australia Pty Ltd ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...


  • Dublin, Ireland Propylon Full time

    Overview: Are you a Frontend Engineer interested in joining an innovative software solutions business dedicated to driving digital transformation? We have an exciting opportunity for a Frontend Engineer to join our team in expanding our core product offering and working across major client projects. The Propylon Government Solutions team is developing the...


  • Dublin, Ireland Aon Hewitt Full time

    Senior React Developer – Data Products Are you an experienced React developer, with a passion for innovation and client-centric solutions? Do you thrive in small, dynamic teams and enjoy working at the forefront of Data & Analytics? We are seeking a Senior React Developer to join our forward-thinking organization, where you will play a pivotal role in...


  • Dublin, Ireland Life Science Recruitment Ltd Full time

    Company: My client are a Pharma and Medical Device company developing combination products who have a global portfolio which includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. Role:Principal Device Equipment Engineer...


  • Dublin, Ireland Cpl Healthcare Full time

    JO-2412-544723 Our client, based in Swords, requires a hands-on Production Support Engineer to join their team. This is an exciting opportunity to grow your career with a global company specializing in precision engineering. Role 1. Support manufacturing processes and provide process improvements to existing products. 2. Define and validate manufacturing...


  • Dublin, Ireland MasterCard Full time

    time left to apply End Date: February 4, 2025 (5 days left to apply) job requisition id R-239906 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,...


  • Dublin, Ireland 3dpersonnels Full time

    A product and tech-focused company operating an online brand and multiple retail brands. Their vision is to create an exceptional customer experience and product/service offering. They have built a foundation on delivering 5-star customer service, innovation and best-in-class products. A large part of this success can be credited to their focus on...


  • Dublin, Ireland Viking Cloud, Inc Full time

    Back End Engineer, Software Development Location: About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform, the industry’s largest repository...


  • Dublin, Ireland Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...


  • Dublin, Ireland Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As...


  • Dublin, Ireland Amazon Full time

    Security Cloud Support Engineer- Portuguese Speaker ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...


  • Dublin, Ireland Cpl Healthcare Full time

    We’re seeking a Sr. SDET for our team, which is responsible for ensuring that our iOS, Android, Web, and Consumer Electronics users have the very best music experience. You’ll have a huge impact on the quality of our client's growing suite of products and services by acting as a champion of quality engineering. You will be involved in all testing...


  • Dublin, Ireland Amazon Full time

    The Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators, and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited, and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores, and other online retailers using...


  • Dublin, Ireland Socotra, Inc. Full time

    About us At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create...


  • Dublin, Ireland PFH Talent Acquisition & Recruitment Full time

    PFH Technology are currently looking for an experienced L2 IT Support Engineer to join our team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution for onsite for our client. Contract: Permanent Location: Onsite, Dublin 1 Skills/Requirements 1. Technical Skills Operating Systems: Advanced knowledge of...


  • Dublin, Ireland Etsy, Inc. Full time

    Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems...