Quality Representative

2 weeks ago


Dublin, Ireland Richmond Marketing Full time

ABOUT RICHMOND

Richmond is Ireland’s leading, trend-spotting premium brand builder. Founded in 1992, Richmond’s philosophy is simple; have great brands in our portfolio & hire great people – Where Great Brands Meet Great People. We are not simply a distributor; we are brand builders who love to challenge the norms, disrupt the status quo and bring new ideas & products to market.

JOB DESCRIPTION

We are looking for a Quality Representative to and install and maintain draught equipment in order to keep our draught beer to industry-leading standards. They will also install and maintain other dispense and equipment from our portfolio of brands. They will maintain and monitor Richmond equipment in trade and drive a quality experience in trade for the full Richmond Portfolio.

KEY RESPONSIBILITIES

  • Build key relationships with Business Developers, National Accounts Managers, Trade Marketing Managers and the Alcohol Marketing team as well as customers.
  • Install Taps, Fonts and the fixtures and fittings required to dispense draught beer, postmix and other products.
  • Perform scheduled maintenance calls to customer premises to inspect, clean and maintain draught beer lines and other dispense equipment.
  • Oversee maintenance and care of Company equipment including vehicle, tools and technology in accordance with Company policy.
  • Feedback leads and potential sales for Richmond brands.
  • Place and monitor Richmond / Red Bull equipment in trade.
  • Assist in the visibility of all Richmond products, equipment and POS in trade.
  • Deliver high quality standards to all aspects of the role.
  • Adhere to all company policies and procedures and maintain high standards of appearance, behaviour and discipline.
  • Any other duties and responsibilities which management deem appropriate.

KNOWLEDGE, SKILLS AND EXPERIENCE

  • The ideal candidate will be expected to demonstrate the appropriate technical skill set applicable to the role. Experience cleaning draught beer lines in bars or restaurants is an advantage but not a requirement as full training will be provided.
  • He/she will have the potential to understand and deliver strong customer service and have an understanding of quality SLAs (Service Level Agreements).
  • They should have a strong customer focus and be able to maintain a high level of productivity in all aspects of the role.
  • They should also have a strong teamwork focus and ensure full liaison with other team members and departments.
  • Strong communication skills are essential and will be needed when dealing with account managers and staff.
  • They must be able to work unsupervised and complete journey plans in a planned, and in the most efficient manner possible.
  • Candidates must be eligible to drive in Ireland and have a full clean driving licence.
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