Application Support Manager

3 weeks ago


Dublin, Ireland Sabeo Holdings Ltd Full time

Our client is actively looking for an Application Support Manager for a long term daily rate contract based in Dublin City Centre. Hybrid working options are available. The Application Support Manager will liaise with the IT Project Lead on systems design, development, and improvement. The following non-exhaustive list of Key Deliverables, are applicable to this Role: Managing day-to-day and overseeing the Production Support Team. o Managing individual and team capacity in supporting a variety of systems and deliverables. o Interacting with team members to understand the business domain and learning to solve the technical problems. Supporting IT Project Lead in the assessment and delivery of urgent ad-hoc project and non-project development as the need arises, prioritising work within the development team as required. Preparing and communicating progress reports on an as required basis including but not limited to weekly progress reports, QA results, risks arising, potential for improvements, deviations from scope, schedule, and costs (in terms of days) and proposing remedial actions as required. Collaborating closely with the following teams to ensure that architected solutions are fully interoperable and compatible with existing and to-be introduced technologies: o Infrastructure, Support and Engineering teams o Data and Cloud Admin teams Providing specialist advice to support others. Transferring knowledge to staff The following Experience/Competencies/Skillsets are applicable to this Role: Working with technologies such as SharePoint, (or equivalent), Angular, JavaScript, SQL, Alfresco (or equivalent) Team Management Issue Resolution Process Improvement Monitoring and Reporting Documentation and Training Strategic Planning Managing concurrent delivery on multiple system modules or projects simultaneously Skills: Application Support Sharepoint Angular Alfresco



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