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IT Support Specialist
12 hours ago
ICT Helpdesk Support Specialist - €200 Per day & Perm option Job Overview Irish Government organisation urgently requires an ICT Helpdesk Support Specialist to join their team. While the role is initially offered on a 6-month basis itis intended to make this role permanent in the longer term The ICT Helpdesk Support Specialist will provide helpdesk and frontline support to staff in accordance with agreed ICT support service level agreements (SLA). The person appointed will triage the tickets, categorize and prioritize them, and engage with the users to resolve the issues based on the agreed SLA. If unable to resolve any of the issues, the ticket will be passed to our internal IT team for further handling. This role has a Hybrid attendance requirement, with on average 3 days onsite per week initially with the remainder remote. Core Responsibilities: Call management: All incidents and service requests are managed within agreed Service Level Agreements (SLAs). Call logging: Incidents and requests are logged accurately, with detailed tracking of resolutions. Direct User Support: Immediate troubleshooting for software and network issues, ensuring minimal disruption to daily operations. Escalation Protocols: Efficient escalation of complex incidents to higher-level support when necessary. Preventative maintenance: Scheduling laptop healthcheck/reviews with users IT stores management: Ensure IT stock records are maintained against agreed re-order levels and check-in/out procedures Record, respond to, and allocate resources to all 1st line support queries (direct, telephone, email, and help desk) posed by users relating to PCs, peripherals, and the network. Provide onsite assistance for setup and access to local facilities, e.g., meeting room setups, MFP access, building access. Provide frontline support for upgrades, new system access, or configurations as appropriate. Support the systems, database, and applications administrator with setup/removal of users on Windows/Active Directory/applications/SharePoint/email and allocate access rights, group membership, etc., to users. Install and configure PC software, e.g., operating systems, application/database clients, Office Professional, email, and networking/security software. Respond to 2nd/3rd line support queries (direct, telephone, email, and help desk) related to PCs, peripherals, and the network. Identify and resolve hardware and software problems. Provide assistance with licensed software packages including Windows, Office 365 Professional, Adobe, Foxit, Internet Browsers, SharePoint 365, Teamsrooms, Zoom, Goldmine, Integra, Trams, Fortinet VPN/encryption, Phoneware/Call Pilot, etc. Provide technical support for selected local databases/applications. Provide backup services for the local area network servers and clients as needed. Offer in-house support for remote access software. Deliver IT awareness and training sessions as required. Ensure all software on PCs is licensed, suitable for the network environment, and compliant with IT security policies. Ensure compliance with IT procedures and policies. Essential Candidate Requirements Proven ability to diagnose and resolve hardware and software problems with PCs and peripherals. Experience providing support to users of Microsoft Office 365, Microsoft SCCM, Windows Server Knowledge of network technology and administration, particularly Windows Server, Active Directory, and the Internet (e.g., protocols, structured wiring, hubs, bridges, routers, multiplexers, SMTP, SNMP, HTML, DHCP). Advanced knowledge of PC/Laptop/Tablets running Windows 10, OpManager/ServiceDesk, VoIP Avaya Office IP, Meeting room AV/IT integration requirements, Web conferencing/broadcasting using Teams/Zoom and Access Control/Secure Centralized Multi-Function printing Educated to 3rd level or equivalent in a computer-related discipline. While not essential, the following would be most welcome - Firewall/SharePoint/Juniper Administration. - MCP/Cisco Certified training. PLEASE NOTE - All applicants must have immediate availability to work in the EU as our client cannot provide any kind of Visa or Work Permit sponsorship at present. To Apply: For more information on this role, please contact Nall on or send current CV along with brief cover letter through this site Skills: Help Desk Support Desktop Application Support microsoft 365 zoom Microsoft Teams Microsoft SharePoint
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Application Support Specialist
1 week ago
Dublin, Ireland SOLAS IT RECRUITMENT Full timeApplication Support Specialist We are looking to speak to experienced Application Support Specialistson behalf of a growing company in Dublin 4. The responsibilities include providing Level 1 and Level 2 support for their clients. The ideal candidate will have a strong technical background in troubleshooting, SQL queries, and ticket management systems like...
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ICT Support Specialist 2
3 days ago
Dublin, Ireland IT Alliance Group Full timeICT Helpdesk Support Specialist - €200 Per day Job Overview Irish Government organisation urgently requires an ICT Helpdesk Support Specialist to join their team. While the role is initially offered on a 6-month basis, it does offer the potential t transition into a long term role. The ICT Helpdesk Support Specialist will provide helpdesk and frontline...
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(Only 24h Left) IT Support Specialist
3 days ago
Dublin, Ireland IT Alliance Group Full timeICT Helpdesk Support Specialist - €200 Per day & Perm option Job Overview Irish Government organisation urgently requires an ICT Helpdesk Support Specialist to join their team. While the role is initially offered on a 6-month basis itis intended to make this role permanent in the longer term The ICT Helpdesk Support Specialist will provide helpdesk and...
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Administrative Support Specialist
1 week ago
Dublin, Ireland Osborne Full timeAdministrative Support Specialist Our client in the medical device industry is seeking a detail orientated Administrative Support Specialist to join their team on a permanent basis. You will play a critical role in ensuring that operations run efficiently. If you thrive in a fast-paced environment, we’d love to hear from you! Interested in applying?...
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Mobility Support Specialist
1 day ago
Dublin, Ireland Morgan McKinley Full timeThere are many ways to be a difference maker. Find yours. We are now recruiting a Mobility Support Specialist to join our Health Operations team in Dublin, Co Dublin. As part of a team, you will be responsible for ensuring that product manufacturing is performed in compliance with the sites procedures. Competitive salary and bonus structure, Company Van,...
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Customer Support Specialist
2 weeks ago
Dublin, Ireland Robert Walters Ireland Full timeWe are currently recruiting for the role of Customer Support Specialist on behalf of a Financial Services organisation. Customer Support Specialist Great role for grads with 2 years customer service experience. Dublin West based - Hybrid role. Responsibilities: - Manage calls/emails from customer base. - Assist in customer account management and...
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Operations Support Specialist
5 days ago
Dublin, Ireland Manpower Full timeOperations Support Specialist As a Trust and Safety Operational Support Specialist, you will be responsible for maintaining the integrity of our platform by investigating and resolving issues related to policy violations, fraudulent activities, and other questionable practices. You will be responsible for overseeing daily operations to ensure our policies...
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Operations Support Specialist
3 days ago
Dublin, Ireland Manpower Full timeOperations Support Specialist As a Trust and Safety Operational Support Specialist, you will be responsible for maintaining the integrity of our platform by investigating and resolving issues related to policy violations, fraudulent activities, and other questionable practices. You will be responsible for overseeing daily operations to ensure our policies...
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Clinical Support Specialist
3 days ago
Dublin, Ireland Independent Search Solutions Full timeAt Independent Search Solutions Ltd we currently have a position for an Orthopaedic Clinical Support Specialist to cover the Dublin / Leinster Territory. We need you to be based in Dublin or within commuting distance as this position will mainly see you meeting with and dealing with the Orthopaedic Surgeons in both the Private and Public Hospitals in the...
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Pharmacovigilance Specialist
2 weeks ago
Dublin, Ireland PuroClean Certified Restoration Specialist of Auburn Full timePharmacovigilance Specialist On behalf of our client, a Global pharmaceutical company, we are currently recruiting for a Pharmacovigilance Specialist based in Dublin. Your role will be to support the Global Pharmacovigilance Team with but not limited to the Safety Data Exchange Agreements management, Quality Management System related activities, service...
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.NET Application Support Specialist
3 days ago
Dublin, Ireland Eolas Recruitment Full time.NET Application Support Specialist Job Description: My client, a leading organisation, is seeking aSenior .NET Application Support Specialist to join their team on a permanent basis. This role requires strong.NET development skills, includingC#, SQL Server, Web Services, and API development. The successful candidate will provide high-level application...
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Developer Support Specialist
2 weeks ago
Dublin, Ireland Global Payments Full timeDeveloper Support Specialist page is loaded Developer Support Specialist Apply locations Dublin, Ireland Leicester, United Kingdom time type Full time posted on Posted 3 Days Ago job requisition id R0057106 Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit,...
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Orthopaedic Clinical Support Specialist
2 weeks ago
Dublin, Ireland Recruitment Plus Full timeJob Title: Orthopaedic Clinical Support Specialist Location: Dublin / Leinster Salary:HighNegotiable with experience, plus bonus, car etc Job Ref: S011536 Role: Recruitment Plus now offer a great opportunity to join a class leading company in the Clinical Support / medical devices sales field. My client is a respected and recognised player within the...
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Orthopaedic Clinical Support Specialist
12 hours ago
Dublin, Ireland Recruitment Plus Full timeJob Title: Orthopaedic Clinical Support Specialist Location: Dublin / Leinster Salary:HighNegotiable with experience, plus bonus, car etc Job Ref: S011536 Role: Recruitment Plus now offer a great opportunity to join a class leading company in the Clinical Support / medical devices sales field. My client is a respected and recognised player within the...
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▷ (Immediate Start) Sourcing Specialist
1 week ago
Dublin, Ireland Barclay Specialist Care Ltd Full timeSourcing Specialist Job Profile Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Sourcing Specialist to work closely with sales personnel and cross functional teams within the organisation to help source products...
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Administrative Support Specialist
11 hours ago
Dublin, Ireland Embecta Full timeembecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. Why join us? A career at embecta means being part of a team that values your opinions and...
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Customer Support Specialist German
5 days ago
Dublin, Ireland Upliftinlife.com Full timeDescription and Requirements Location: onsite in Cork office, Ireland Hours of operation: current shift: 8.00am to 4.30 pm, 5 days a week across the full week (Mon-Sun) but subject to change Salary: 31,500 gross per annum + 1000 gross sign on bonus + performance bonus We offer up to 4 weeks accommodation for candidates relocating from outside of Ireland If...
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Mobility Support Specialist
3 days ago
Dublin, Ireland Adecco UK Limited Full timeAre you looking for a meaningful opportunity in the healthcare sector? If you have a passion for mobility products (including powered and manual wheelchairs), and a proactive approach to supporting clients, we have the perfect role for you! Our client, a high-growth company with a commitment to delivering effective healthcare solutions, is seeking a...
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German - Corporate Client Support Specialist
4 days ago
Dublin, Ireland Abrivia Full timeJob Title: German - Corporate Client Support Specialist Location: Dublin City Employment Type: Full-Time Permanent Hours of Work: Monday - Friday - Standard Hours Working Model: training onsite & then hybrid. Salary: €30,000 - €35,000 pending experience & including bonus. Are you an organised and customer-focused professional seeking an opportunity to...
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German - Corporate Client Support Specialist
11 hours ago
Dublin, Ireland Abrivia Full timeJob Title: German - Corporate Client Support Specialist Location: Dublin City Employment Type: Full-Time Permanent Hours of Work: Monday - Friday - Standard Hours Working Model: training onsite & then hybrid. Salary: €30,000 - €35,000 pending experience & including bonus. Are you an organised and customer-focused professional seeking an opportunity to...