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(Only 24h Left) IT Support Specialist
1 day ago
ICT Helpdesk Support Specialist - €200 Per day & Perm option Job Overview Irish Government organisation urgently requires an ICT Helpdesk Support Specialist to join their team. While the role is initially offered on a 6-month basis itis intended to make this role permanent in the longer term The ICT Helpdesk Support Specialist will provide helpdesk and frontline support to staff in accordance with agreed ICT support service level agreements (SLA). The person appointed will triage the tickets, categorize and prioritize them, and engage with the users to resolve the issues based on the agreed SLA. If unable to resolve any of the issues, the ticket will be passed to our internal IT team for further handling. This role has a Hybrid attendance requirement, with on average 3 days onsite per week initially with the remainder remote. Core Responsibilities: Call management: All incidents and service requests are managed within agreed Service Level Agreements (SLAs). Call logging: Incidents and requests are logged accurately, with detailed tracking of resolutions. Direct User Support: Immediate troubleshooting for software and network issues, ensuring minimal disruption to daily operations. Escalation Protocols: Efficient escalation of complex incidents to higher-level support when necessary. Preventative maintenance: Scheduling laptop healthcheck/reviews with users IT stores management: Ensure IT stock records are maintained against agreed re-order levels and check-in/out procedures Record, respond to, and allocate resources to all 1st line support queries (direct, telephone, email, and help desk) posed by users relating to PCs, peripherals, and the network. Provide onsite assistance for setup and access to local facilities, e.g., meeting room setups, MFP access, building access. Provide frontline support for upgrades, new system access, or configurations as appropriate. Support the systems, database, and applications administrator with setup/removal of users on Windows/Active Directory/applications/SharePoint/email and allocate access rights, group membership, etc., to users. Install and configure PC software, e.g., operating systems, application/database clients, Office Professional, email, and networking/security software. Respond to 2nd/3rd line support queries (direct, telephone, email, and help desk) related to PCs, peripherals, and the network. Identify and resolve hardware and software problems. Provide assistance with licensed software packages including Windows, Office 365 Professional, Adobe, Foxit, Internet Browsers, SharePoint 365, Teamsrooms, Zoom, Goldmine, Integra, Trams, Fortinet VPN/encryption, Phoneware/Call Pilot, etc. Provide technical support for selected local databases/applications. Provide backup services for the local area network servers and clients as needed. Offer in-house support for remote access software. Deliver IT awareness and training sessions as required. Ensure all software on PCs is licensed, suitable for the network environment, and compliant with IT security policies. Ensure compliance with IT procedures and policies. Essential Candidate Requirements Proven ability to diagnose and resolve hardware and software problems with PCs and peripherals. Experience providing support to users of Microsoft Office 365, Microsoft SCCM, Windows Server Knowledge of network technology and administration, particularly Windows Server, Active Directory, and the Internet (e.g., protocols, structured wiring, hubs, bridges, routers, multiplexers, SMTP, SNMP, HTML, DHCP). Advanced knowledge of PC/Laptop/Tablets running Windows 10, OpManager/ServiceDesk, VoIP Avaya Office IP, Meeting room AV/IT integration requirements, Web conferencing/broadcasting using Teams/Zoom and Access Control/Secure Centralized Multi-Function printing Educated to 3rd level or equivalent in a computer-related discipline. While not essential, the following would be most welcome - Firewall/SharePoint/Juniper Administration. - MCP/Cisco Certified training. PLEASE NOTE - All applicants must have immediate availability to work in the EU as our client cannot provide any kind of Visa or Work Permit sponsorship at present. To Apply: For more information on this role, please contact Nall on or send current CV along with brief cover letter through this site Skills: Help Desk Support Desktop Application Support microsoft 365 zoom Microsoft Teams Microsoft SharePoint
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▷ Only 24h Left! Heating Engineer
15 hours ago
Dublin, Ireland Centrica plc Full timetime left to apply End Date: January 20, 2025 (26 days left to apply) job requisition id R0067014 Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system...
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▷ Only 24h Left: Commercial Manager
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Dublin, Ireland Construction Specialist Recruitment Full timeCommercial Manager Residential Location: Dublin/Leinster Job Type: Permanent, full-time Salary:Negotiable Date: 26/7/2023 A leading, Dublin based construction company is currently recruiting for a Commercial Manager. With a strong pipeline of work, the company is currently looking to bring in an experienced Commercial manager to run multiple projects in the...
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[Only 24h Left] Customer Care Specialist
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Dublin, Ireland Toast Tab, Inc. Full timeToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growing! Bready* to make a change? As a Customer Care Specialist, you...
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Quality Specialist
5 days ago
Dublin, Ireland PSC Biotech Full timeJob Description About PSC Biotech Who are we? PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with global operations in Ireland, India, Singapore, Australia, and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and...
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▷ Only 24h Left: Idam Technical Specialist
2 weeks ago
Dublin, Ireland Bank of Ireland Group Full timeWhat is the opportunity? This is an opportunity for the successful candidate to join the Bank's growing Identity and Access Management Team. Our team, comprised of three other Identity and Access Management (IAM) Engineers and one manager, are tasked with supporting the Bank in maturing and expanding our Identity Governance processes using SailPoint...
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(Only 24h Left) Fit-Out Site Manager
2 weeks ago
Dublin, Ireland Construction Specialist Recruitment Full timeFit-Out Site Manager Our client with over 60 years of experience in fit-outs and currently hiring for an experienced Fit-outs Site manager ideally with a trade background for a 4-story government building fit-out in Dublin with a small amount of refurb work. Responsibilities: - Oversee and manage all on-site activities for fit-out projects in Dublin -...
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Cleaning Validation Specialist
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Dublin, Ireland CPL Full timeCLEANING VALIDATION SPECIALIST Cpl in partnership with our client Pfizer are seeking a Cleaning Validation Specialist to join the team for an 11 month Fixed term contingent contract at their state of the art plant in Dublin Grange Castle. Job Purpose: Pfizer Grange Castle seeks a Cleaning Validation Specialist to work within the Cleaning Validation Team...
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▷ [Only 24h Left] Deskside Support Engineer
2 days ago
Dublin, Ireland Entserv Uk Limited Full timeAs a Deskside Support engineer, you will be tasked with monitoring and maintaining an organisations computer systems and hardware. You will be responsible for diagnosing any hardware or software faults with the systems and will solve the issues either in person or remotely. This role covers multiple clients and sites, so Driving license and vehicle are a...
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▷ Only 24h Left: Process Optimisation Specialist
2 weeks ago
Dublin, Ireland Electricity Supply Board Full timeSelect how often (in days) to receive an alert: ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation,...
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(Only 24h Left) Procurement Lead
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Dublin, Ireland EOS IT Solutions Full timeWHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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Golang Developer
2 weeks ago
Dublin, Ireland SOLAS IT RECRUITMENT Full timeGolang Developer – Contract Experience documenting detailed designs with class and sequence diagrams. Requirements: - Expert in web technologies such as Golang, Spring, Kafka, JavaScript, JQuery. - Experience with responsive design, working with RESTful APIs and JSON. - Strong experience in converting monolithic applications into microservices...
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Talent Acquisition Specialist
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Dublin, Ireland CPL Full timeLife Sciences Talent Acquisition Specialist for our MSP’s At Talent Evolution Group (TEG) we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Perm) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent...
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(Only 24h Left) Technical Customer Support
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Dublin, Ireland CPL Full timeDetails: The Time & Motion Study Specialist and Technical Customer Support will analyse work processes and procedures and flag area's to for improve for efficiency. You will observe and measure data, procedures, and recommend changes for performance optimisation. Key Responsibilities: - Observe and record times taken for each task to identify any...
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Dublin, Ireland Wayflyer Full timeAbout Wayflyer Our mission is to give the world access to the best products by empowering great brands to reach their growth potential. Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer. Our unique technology...
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Dublin, Ireland Cpl Healthcare Full timeRole - Learning and Development Specialist Location – Dublin 18 Contract type – Permanent, Fulltime Work model – Hybrid / Onsite Working hours - This position is for the Day shift but flexibility will be required to deliver training for the evening shift (could be up to 7pm or 10pm). Job Description: The Learning & Development Specialist is...
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Dublin, Ireland Mays Region - Modern Woodmen of America Full timeComputed Tomography Specialist Technical Certificate of Credit The Computed Tomography Specialist technical certificate program provides educational opportunities to the post-graduate registered Radiologic Technologist, registered Radiation Therapist, and registered Nuclear Medicine Technologist in good standing. It provides students with the knowledge...
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▷ Only 24h Left! Site Engineer
2 weeks ago
Dublin, Ireland Global Professional Consultants Full timeSite Engineer A Tier 1 Main Building Contractor is looking for an experienced Site Engineer to join their team for a high-rise apartments project in Rathborne, North Dublin. Ideal candidates will have approximately 3 years of post-graduate experience, with a background in RC Frame projects and strong setting-out skills. This role offers a great opportunity...
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Dublin, Ireland Centre for Effective Services Full timeProject and Change Management Specialist Dublin Posted on February 21, 2024 Overview CES is on the hunt for a specialist in Project and Change Management. The ideal candidate will support our partner teams to successfully execute and deliver projects and programmes that will lead to the design and implementation of improved public services. They will be...
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Dublin, Ireland Independent Search Solutions Full timeAt Independent Search Solutions Ltd we currently have a position for a Surgical Sales Specialist within my clients Gynaecology Division. You will ideally be based in or between Dublin and Belfast for ease of access to the major Hospitals along the M1 Corridor, with some travel to other hospitals across Ireland also expected. Full training will be supplied on...
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Executive Assistant
2 days ago
Dublin, Ireland Hays Specialist Recruitment Ireland Ltd Full timeYour new company As Executive Assistant, you will join a religious entity located in Dublin City. Your new office is conveniently located in Ireland. Your new company requires you to join their team on a permanent basis to provide executive support, including, minuting to senior management. Your new role As Executive Assistant, your duties will include but...