(Only 24h Left) Technical Customer Support
3 days ago
Details: The Time & Motion Study Specialist and Technical Customer Support will analyse work processes and procedures and flag area's to for improve for efficiency. You will observe and measure data, procedures, and recommend changes for performance optimisation.
Key Responsibilities:
- Observe and record times taken for each task to identify any inefficiencies.
- Develop detailed reports for management with recommendations.
- Collaborate to implement process improvements whilst monitoring their effectiveness.
- Use statistical tools and software to analyze data and create visual representations of findings.
Ideal Candidate will have the following:
- Must have customer Service background, 1 -2 years experience.
- Be available and flexible to to work 3 days per week onsite in Blanchardstown.
- Ideally has decent analytics and MS Office and Jira experience.
- Proven experience in conducting time and motion studies or similar process improvement roles.
- Attention to detail in observing and recording time and motion data accurately.
- Excellent communication and presentation skills.
- Ability to work collaboratively with other departments.
- Strong problem-solving skills and a proactive approach to identifying solutions.
Skills:
- Strong communication skills.
- Ability to remain calm under pressure.
- Willingness to learn new technologies and processes.
Please submit your CV to Fionnuala at [email protected]
#CplOS25
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