▷ Only 24h Left German Speaking Technical Support Engineer

1 day ago


Dublin, Ireland O‘Farrell Recruitment Full time

German Speaking Technical Support Engineer (Networking)

We are currently looking for a German Speaking Technical Support Engineer for our client, a major IT company in Dublin.

Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? Would you like to work for one of the most innovative companies around?

If you answered yes to these questions, then this may be the job for you.

Primary Duties / Responsibilities

1. Provides technical assistance to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access.
2. Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management.
3. Achieves and maintains targeted call statistics such as number of calls answered, number of cases closed or issues resolved, along with other established goals.
4. Publishes articles on technical support issues in online knowledgebase.
5. Documents cases, recommendations, and resolutions clearly in the CRM system.

Qualifications (Knowledge, Skills, Abilities)

Required Skills

1. Possesses logical and structured problem solving ability.
2. Strong written and verbal communication skills.
3. Excellent customer service attitude and the ability to interact with customers in a professional manner.
4. Good understanding of common Network Protocols (such as TCP/IP, HTTP, SSL, NAT, DHCP, DNS, etc.).
5. Basic understanding of Networking (Routing, Switching, Web App Firewalls, Load balancing, VPN, etc.).
6. Familiarity with Authentication Protocols (LDAP, Kerberos, Radius, SAML, etc.) preferable.
7. Familiarity with Debugging tools such as Netmon, TCPDump, Wireshark, Fiddler, etc.
8. Familiarity with Windows Server Administration (Active Directory, Exchange, Sharepoint, etc.) is a plus.

Requirements (Education, Certification, Training, and Experience)

1. Must have at least one year of experience in a technical environment or field experience.
2. Ability to work both independently and well with others.
3. CCNA/Network+ or equivalent Networking/Security certificate is a strong plus.
4. Certificate of MCSA/MSCE is a plus.

Apply now

Position: German Speaking Technical Support Engineer (Networking)

Last Name

First Name

Email

Phone

Your Message

Upload your CV

Accepted file types: PDF, DOC, DOCX, ODT, ZIP
Maximum file size: 5 MB

#J-18808-Ljbffr


  • Solutions Architect

    4 days ago


    Dublin, Ireland Stripe Full time

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...


  • Dublin, Ireland CPL Full time

    Are you looking for an exciting career opportunity within an energetic international environment? We are looking to welcome a German speaking Business Development Consultant to our thriving, innovative and talented Team. What does the typical day look like: - Contacting potential prospects by phone, e-mail, and video conferences - Successfully signing...


  • Dublin, Ireland CPL Full time

    I am looking to speak to fluent German speakers for office-based and Remote/Work-from-home opportunities in Administration, Account Management, Sales, Customer Service, Digital Marketing, Customer Service, Social Media, IT Support Whether you are Entry level or more Senior in work experience, feel free to reach out and we can look together at the options...


  • Dublin, Ireland CPL Full time

    I am looking to speak to fluent German speakers for office-based and Remote/Work-from-home opportunities in Administration, Account Management, Sales, Customer Service, Digital Marketing, Customer Service, Social Media, IT Support Whether you are Entry level or more Senior in work experience, feel free to reach out and we can look together at the options...


  • Dublin, Ireland CPL Full time

    Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided. The role - In this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely manner. -...


  • Dublin, Ireland Supermetrics Oy Full time

    Senior Customer Success Manager, DACH - German Speaking We’re looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or Dublin! In this role you will: - Manage a diverse client portfolio based in the DACH-Market - Help our customers achieve their desired outcomes and solve their challenges - Be a part of a...


  • Dublin, Ireland Cpl Healthcare Full time

    Are you looking to work in the financial/accounting sector & speak German? I'm Johanna, Senior Recruitment Consultant with Cpl Global Talent in Dublin! I'm recruiting for a Mutual Funds Analyst - German speaker: What your day will look like: - Acquire, update, maintain and process financial data using various internal systems and company software. -...

  • Renewals Consultant

    1 week ago


    Dublin, Ireland CPL Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment? We are looking to hire an enthusiastic, energetic and goal-driven German speaking professional looking for a new challenge and an opportunity to join a major international company based in Dublin city centre. What does the typical day look like: - Contacting...


  • Dublin, Ireland Zendesk International Ltd (Ireland) Full time

    Technical Support Engineer- French Speaking Technical Support Engineer- French Speaking Apply locations Dublin, Ireland time type Full time posted on Posted 4 Days Ago job requisition id R29758 Job Description We are looking for a support guru (French speaking) who thrives on providing technical guidance through many different channels of communication...


  • Dublin, Ireland CPL Full time

    I'm currently looking for fluent German (Deutsch) speakers for office-based, hybrid, and work-from-home (WFH) opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales and Administration based roles in Dublin. Whether you are Entry level or more Senior in work experience, we can look at options. Who we are looking for? -...


  • Dublin, Ireland FRS Recruitment Full time

    Italian Speaking Technical Support Engineer: Dublin/Blanchardstown I am delighted to bring this exciting Italian Speaking Technical Support Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions. You will work out of their state-of-the-art hub in Blanchardstown,...


  • Dublin, Ireland Cpl Healthcare Full time

    Do you speak German? Are you creative and passionate about Digital Marketing? You will be part of a rapidly growing multilingual client-facing team. The team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. What you will be doing: -...

  • Fluent German

    1 week ago


    Dublin, Ireland Cpl Healthcare Full time

    I am recruiting for a passionate and empathetic person who is fluent in German and has a proven track record of going the extra mile for customers. You will be working for a top-ranked SaaS platform multinational company that helps other companies and businesses to attract visitors, convert leads, and close customers. You will be joining their growing team...


  • Dublin, Ireland CPL Full time

    ? Join Our Dynamic Team as a German-Speaking Recruitment Consultant! Are you ready to take your recruitment career global? At CPL Global Talent, we’re a diverse team of over 20 recruiters from all corners of the world. Together, we’re passionate about connecting exceptional talent with outstanding opportunities across Europe—and we’re looking for...


  • Dublin, Ireland Camden Recruitment Partners Full time

    Exciting opportunity to join the Irish entity of a large international bank, growing its Fixed Income & Derivative Sales team in Dublin 2. This position can be filled at a range of different levels depending on experience and would suit German Speaking professionals with a minimum of 5 years in a similar role. Good knowledge of G10 fixed income and...


  • Dublin, Ireland Abrivia Full time

    Job Title: Enterprise Sales Development Specialist (German-Speaking) Location: South Dublin (Hybrid) Salary: €45,000 base + €5,000 performance bonus + benefits About Us We are partnered with our client who are a leading global provider of B2B sales solutions, helping some of the world's most recognised tech companies to grow and succeed. With over three...


  • Dublin, Ireland Supermetrics Oy Full time

    Account Executive German or French Speaking Come lead the charge in growing Supermetrics on the EMEA market with us! We’re looking for French & German - speaking Account Executives to join our sales team in Dublin or Helsinki! You will make an impact by… We’re looking for an Account Executives to join our growing sales team in either Dublin or...


  • Dublin, Ireland ActiveCampaign Full time

    Associate Solutions Consultant (SC) plays a critical role in both pre-sales and post-sales support, leading technical discovery sessions to align ActiveCampaign’s solutions with customer business needs and delivering tailored, high-impact consultations. Operating in a hybrid capacity, the SC supports high-level German-speaking accounts throughout the sales...


  • Dublin, Ireland Cpl Healthcare Full time

    I am looking to speak to German speaking sales professionals and people managers looking for a new and exciting opportunity with a growing company based in Dublin city centre. The Team Lead is responsible for the daily operation and productivity of the assigned team and project to ensure all activities are completed in accordance with company policies, as...


  • Dublin, Ireland CPL Full time

    One of the most exciting scale ups in automating workflow space is looking for an Enterprise Account Executive to join our expanding DACH sales team with a focus on the cybersecurity SaaS industry in Germany and the wider DACH region. Enterprise Account Executive will build and maintain strong relationships with stakeholders in IT and Security departments...