▷ (Only 24h Left) Senior Customer Success Manager, DACH - German Speaking
4 days ago
Senior Customer Success Manager, DACH - German Speaking
We’re looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or Dublin
In this role you will:
- Manage a diverse client portfolio based in the DACH-Market
- Help our customers achieve their desired outcomes and solve their challenges
- Be a part of a world-class customer success organisation of 20+ professionals across North America, EMEA, and JAPAC
Your day-to-day work and responsibilities will include:
- Ownership and responsibility to maintain and grow your portfolio of 50+ customers from the DACH region
- Responsibility for the onboarding, adoption, renewals, growth and advocacy of your customers
- Collaborating with local and global Supermetrics teams (Sales, Product, Support, Professional Services, Solutions Engineering) to provide world-class solutions and consultation to your customers' needs
- Develop and grow your knowledge of the Supermetrics suite of products/services and industry trends to add value during customer communications
Sometimes you might need help from your fellow Success team members or to lend a hand to someone else. We have team-level goals and a strong team mentality No success comes with the price of someone else, so we hope you share this value with us.
This role is for you if you have:
- 5+ years of relevant experience in customer success or similar customer-centric positions
- SaaS, Agency, or Martech experience
- Great organizational skills and ability to multitask. You know how to prioritize your work while still ensuring things get done.
- Proactive problem-solving approach. When something needs fixing or digging, you’ll find the resources and the help needed.
- Active communication with customers. You know managing your accounts means nurturing the relationships you have with your customers.
- Humble attitude. Our focus at Supermetrics is for you to succeed, so having a humble attitude and being open to new information will help you grow and ultimately - achieve your goals
- Excellent English skills are a must, as it's both our internal working language and the language that you'll mainly use when communicating with your customers.
- German language skills are a must, Portuguese is a plus.
Benefits we offer…
- Competitive compensation package, including equity
- Health care benefit and leisure time insurance
- Various external trainings to support your career development
Join us on our mission to make data a marketing superpower.
Supermetrics is a frontrunner in data integration technology, with 15% of global advertising spend reported through our products.
Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. We help marketers master their data and turn it into insights that improve business results and predict the best next step. Since our founding in 2013, we've grown profitably to reach 750K+ users and over 50M€ in annual recurring revenue.
We're a team of 360+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to be the leader in our industry. As team players, we help each other and win together.
We're hiring for a diverse, competent, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.
#J-18808-Ljbffr
-
German Speaking Sales Openings
1 week ago
Dublin, Ireland CPL Full timeI am looking to speak to fluent German speakers for office-based and Remote/Work-from-home opportunities in Account Management, Sales, Business Development and Customer Success. Whether you are Entry level or more Senior in work experience, feel free to reach out and we can look together at the options for your next career step. Please see below the list...
-
Dublin, Ireland Abrivia Full timeJob Title: Enterprise Sales Development Specialist (German-Speaking) Location: South Dublin (Hybrid) Salary: €45,000 base + €5,000 performance bonus + benefits About Us We are partnered with our client who are a leading global provider of B2B sales solutions, helping some of the world's most recognised tech companies to grow and succeed. With over three...
-
PR and Communications Executive
5 days ago
Dublin, Ireland Ryanair Ltd. Full timePR and Communications Executive (German Speaking) Ryanair are currently recruiting for a PR & Communications Executive to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. To support us on this exciting growth journey, we...
-
Dublin, Ireland CPL Full timeOne of the most exciting scale ups in automating workflow space is looking for an Enterprise Account Executive to join our expanding DACH sales team with a focus on the cybersecurity SaaS industry in Germany and the wider DACH region. Enterprise Account Executive will build and maintain strong relationships with stakeholders in IT and Security departments...
-
15h Left: German Speaking Partner Manager
1 week ago
Dublin, Ireland CPL Full timeI am currently recruiting entry-level and experienced sales professionals for a leading popular social media platform for the DACH Market. Our client You will be working for a leading global professional services company based in Dublin, Ireland that is supporting a favourite social media company, well-known for their image sharing and save enabling...
-
Account Executive
6 days ago
Dublin, Ireland Certus Sales Recruitment Full timeAccount Executive - DACH Dublin 50-70k Base, 95-130k OTE + Great Benefits Our client, recognised as one of the world’s best companies to work for, offers a leading CRM platform used in over 120 countries. Their innovative platform supports sales, marketing, and customer service, and is highly regarded for its scalability and versatility. To strengthen...
-
Dublin, Ireland Cpl Healthcare Full timeOne of the most exciting scale ups in automating workflow space is looking for an energetic and enthusiastic German Speaking candidate to join the expanding DACH sales team based in Dublin - hybrid. As a business development Representative you will be responsible for prospecting outbound leads and sourcing new customer opportunities. This role is one of the...
-
Dublin, Ireland O‘Farrell Recruitment Full timeGerman Speaking Technical Support Engineer (Networking) We are currently looking for a German Speaking Technical Support Engineer for our client, a major IT company in Dublin. Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning?...
-
PR and Communications Executive
1 week ago
Dublin, Ireland Ryanair Full timeDescription Ryanair are currently recruiting for a PR & Communications Executive to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years To support us on this exciting growth journey, we are looking for an enthusiastic and...
-
Customer Success Manager
1 week ago
Dublin, Ireland CPL Full timeI am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...
-
Business Development Specialist
1 week ago
Dublin, Ireland CPL Full timeAre you looking for an exciting career opportunity within an energetic international environment? We are looking to welcome a German speaking Business Development Consultant to our thriving, innovative and talented Team. What does the typical day look like: - Contacting potential prospects by phone, e-mail, and video conferences - Successfully signing...
-
Dublin, Ireland Cpl Healthcare Full timeOne of the most exciting scale ups in automating workflow space is looking for an energetic and enthusiastic German Speaking candidate to join the expanding DACH sales team based in Dublin - hybrid. As a business development Representative you will will be responsible for prospecting outbound leads and sourcing new customer opportunities. This role is one...
-
Dublin, Ireland CPL Full timeOne of the most exciting scale ups in automating workflow space is looking for an energetic and enthusiastic German Speaking candidate to join the expanding DACH sales team based in Dublin - hybrid. As a business development Representative you will will be responsible for prospecting outbound leads and sourcing new customer opportunities. This role is one...
-
Dublin, Ireland Cpl Healthcare Full timeOne of the most exciting scale ups in automating workflow space is looking for an Enterprise Account Executive to join our expanding DACH sales team with a focus on the cybersecurity SaaS industry in Germany and the wider DACH region. The Enterprise Account Executive will build and maintain strong relationships with stakeholders in IT and Security...
-
Account Executive
2 days ago
Dublin, Ireland CPL Full timeI'm looking to speak to experienced software sales professionals who are fluent in German for a role in a secure workflow platform that empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Reasons to apply: 1. Competitive Salary & Commission package (50/50) 2. Remote from the Republic of Ireland or Hybrid...
-
Dublin, Ireland HubSpot Full timePOS-27623 The Role HubSpot is looking for a DACH Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate...
-
Dublin, Ireland CPL Full timeOne of the most exciting scale ups in automating workflow space is looking for an energetic and enthusiastic German Speaking candidate to join the expanding DACH sales team based in Dublin - hybrid. As a business development Representative you will will be responsible for prospecting outbound leads and sourcing new customer opportunities. This role is one...
-
Apply Now! Customer Success Manager
1 week ago
Dublin, Ireland Cpl Healthcare Full timeI am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...
-
Associate Solutions Consultant
1 week ago
Dublin, Ireland ActiveCampaign Full timeAssociate Solutions Consultant (SC) plays a critical role in both pre-sales and post-sales support, leading technical discovery sessions to align ActiveCampaign’s solutions with customer business needs and delivering tailored, high-impact consultations. Operating in a hybrid capacity, the SC supports high-level German-speaking accounts throughout the sales...
-
Dublin, Ireland CPL Full timeI'm looking to speak to experienced software sales professionals who are fluent in German for a role in a secure workflow platform that empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Reasons to apply: 1. Competitive Salary & Commission package (50/50) 2. Remote from the Republic of Ireland or Hybrid...
