Hardware Procurement Specialist
3 weeks ago
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
Description:
- Work with different stakeholder teams to ensure delivery service levels are reached.
- Contact vendors, verify supply, manage supply requisition, and communicate with suppliers to determine expected delivery dates and inform stakeholders of potential delays.
- Own communications with customers on updated delivery statuses
- Propose alternative solutions to unblock customer needs
- Seek process improvement opportunities and work with internal counterparts for implementation
- Create and maintain reports that capture delivery and deployment delays
- Present risks and mitigation plans to internal stakeholders
Basic requirements:
- Effective communication skills, verbal and written
- 5-7 years of experience in customer service-related positions
- 5-7 years of experience in supply chain management positions
- Full understanding of end-to-end supply chain business workflow
- Proficient with office tools (MS Office, Google Office tools)
- Extensive knowledge of IT equipment and the market of consumer electronics
Basic Education:
Bachelor's degree in business administration, supply chain management, economics, or equivalent majors from an accredited college or university
Location:
Remote
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