Senior Analyst, Human Resources Service Centre
1 week ago
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: As a Human Resource Services Senior Analyst at Northern Trust you are the first point of contact for employee and manager queries, we provide guidance and coaching to partners and managers on our HR Policies and Programs and are stewards of HR Data and processes. You will assist in the administration of various Human Resource programs, services, and processes supporting a region. This role will interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies. The role covers operations across 10 countries in the region covering a combination activities that include, but are not limited to: HR Call Centre & Case Management Activity Onboarding & Offboarding Administration Job & Compensation Changes Flexible Working Applications Benefit Administration Background Screening including Recurring & Regulatory Checks Right to Work & Visa Monitoring Time & Labour Compliance Leave Administration Official Title Promotions Regulatory Role administration RFP & Reporting Updating and maintaining partners data throughout their lifecycle where required Job responsibilities will vary and, the Senior Analyst will be able to demonstrate prioritization of multiple assignments and can easily be rotated or reassigned in order to balance the workload within the team. The key responsibilities of the role include: Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Inquiries may come in via multiple channels (e.g., e-mail, phone, case management system). Utilises knowledge base, call tracking systems and/or third party resources to educate customers of the HR Services available to them. Encourages self-service tools such as the HR Portal and other systems when appropriate. Utilizes good judgment to resolve more complex or non-routine matters on their own and within corporate guidelines / standards. Will also be able to differentiate when critical matters need to be escalated to appropriate subject matter experts. Demonstrates a positive, professional, customer and delivery orientated image of the company. Acts as a role model to other team members, including clients / customers who seek assistance from the HR services team. Is proactive with providing continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution. Provides feedback and recommends process improvements to management. Processes HR Services requests such as organization changes, compensation changes, employment verifications, leave requests, other data updates, etc. including complex & non-routine requests (senior analyst) Performs HR operational processes such as onboarding, offboarding, background checks, leave administration, etc. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s). Appropriately documents case details and relevant information in the case management system. Ensures all functional documentation is up-to-date and available for HR processes. Senior Analysts will have strong technical skills in multiple areas of expertise and a broader knowledge of HR areas that the HR Services team supports. Senior Analysts will act as a training resource for other HR Service Analysts. Senior Analysts will participate in User Acceptance testing of new systems or features of existing systems. Skills/ Qualifications: A College or University degree and/or relevant work experience in human resources is preferred. Several years in a call centre preferred. Demonstrated ability to handle complex / non-routine inquiries Excellent customer service/client relationship skills. Demonstrated ability to work under pressure. Accuracy and high attention to detail. Excellent oral/written communication skills. The ability to work as part of a team in a fast paced, dynamic and demanding environment. nquiries. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
-
Limerick, Limerick, Ireland Northern Trust Full timeSenior Analyst, Human Resources Service CentreAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...
-
Limerick, Limerick, Ireland Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Human Resources Service Centre Analyst
5 days ago
Limerick, Limerick, Ireland Northern Trust Full timeAbout Northern Trust: We are a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Our company is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and...
-
Human Resources Service Centre Professional
2 days ago
Limerick, Limerick, Ireland Northern Trust Full timeAbout UsNorthern Trust is a Fortune 500 company and a globally recognized, award-winning financial institution. We have been in continuous operation since 1889, providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.We are proud of our enduring principles of service, expertise, and...
-
Human Resource Specialist
7 days ago
Limerick, Limerick, Ireland Northern Trust Full timeAbout Us:Northern Trust is a globally recognized financial institution with a rich history spanning over 130 years. Our commitment to service, expertise, and integrity has earned us the trust of some of the world's most sophisticated clients.We are proud to provide innovative financial services and guidance to individuals, families, and institutions. As a...
-
Human Resources Professional
1 day ago
Limerick, Limerick, Ireland Cpl Resources Full timeOur client, a leading provider of engineering and technical services to the multinational manufacturing sector in Ireland, is expanding its HR team. This presents an ideal opportunity for an experienced Human Resources professional to join the team and gain highly sought-after experience in a dynamic and expanding corporation.The successful candidate will be...
-
Head of Human Resources
4 weeks ago
Limerick, Limerick, Ireland TTM Healthcare Full timeTTM Healthcare Soultions are proud to partner with our client in Limerick to recruit a Permanent Head of Human Resources for an intellectual disability service. 30 days annual leave Responsibilities : The post holder will be responsible for the distribution and implementation of HR and related policies to ensure that the organisations Limerick Region...
-
Head of Human Resources
5 days ago
Limerick, Ireland TTM Healthcare Full timeTTM Healthcare Soultions are proud to partner with our client in Limerick to recruit a Permanent Head of Human Resources for an intellectual disability service. 30 days annual leave Responsibilities : The post holder will be responsible for the distribution and implementation of HR and related policies to ensure that the organisations Limerick Region...
-
Limerick, Ireland Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Limerick, Limerick, Ireland Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Human Resource Consultant
7 days ago
Limerick, Limerick, Ireland Northern Trust Full timeAbout Northern TrustCompany OverviewNorthern Trust is a leading financial institution with a rich history dating back to 1889. As a globally recognized, award-winning company, we pride ourselves on providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.Role/DepartmentThe HR Advisor provides...
-
Family Resource Centre Manager
2 weeks ago
Limerick, Limerick, Ireland Southill Family Resource Centre Full timeFamily Resource Centre Manager The Family Resource Centre Manager will be responsible for the strategic and operational management of the FRC. Overall Purpose of the Role: The Family Resource Centre Manager will be responsible for the strategic and operational management of the Centre in collaboration with the Voluntary Board of Management. This...
-
Family Resource Centre Manager
5 days ago
Limerick, Ireland Southill Family Resource Centre Full timeFamily Resource Centre Manager The Family Resource Centre Manager will be responsible for the strategic and operational management of the FRC. Overall Purpose of the Role: The Family Resource Centre Manager will be responsible for the strategic and operational management of the Centre in collaboration with the Voluntary Board of Management. This...
-
Human Resources Consultant
5 days ago
Limerick, Limerick, Ireland Northern Trust Full timeAbout Northern Trust:Northern Trust, a leading financial institution, has been in continuous operation since 1889. The company provides innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding its core values of service, expertise, and integrity.The HR Advisor role at Northern Trust is...
-
Senior IT Business Analyst
4 weeks ago
Limerick, Limerick, Ireland Reperio Human Capital Full timeSenior IT Business Analyst 100506 Desired skills: Business Analyst, BA, Limerick, IOT, Senior IT Business Analyst Limerick (Hybrid) €70,000 - €80,000 Join a global leader at the forefront of the Industry 4.0 revolution This company is entering a rapid growth phase in Ireland and are seeking a talented Senior IT Business Analyst to...
-
Senior IT Business Analyst
5 days ago
Limerick, Ireland Reperio Human Capital Full timeSenior IT Business Analyst 100506 Desired skills: Business Analyst, BA, Limerick, IOT, Senior IT Business Analyst Limerick (Hybrid) €70,000 - €80,000 Join a global leader at the forefront of the Industry 4.0 revolution! This company is entering a rapid growth phase in Ireland and are seeking a talented Senior IT Business Analyst...
-
Human Resources Generalist
7 days ago
Limerick, Limerick, Ireland Cpl Healthcare Full timeJob OverviewCpl Healthcare is seeking an experienced Human Resources professional to join their dynamic team as a Senior HR Coordinator. In this newly created role, you will be responsible for providing comprehensive HR support to the organization, including employee engagement, recruitment, and training.This is an excellent opportunity for a skilled HR...
-
Senior Data Analyst
3 weeks ago
Limerick, Limerick, Ireland Reperio Human Capital Ltd Full timeSenior Data Analyst Location: Limerick Salary: € Hybrid Reperio are working with a fast-growing AI startup who have plans to expand their Data team this year. To facilitate their rapid growth, they are seeking a Senior Data Analyst to be at the forefront of their data strategy. You will be responsible for analysing complex datasets, developing meaningful...
-
Senior Data Analyst
3 weeks ago
Limerick, Ireland Reperio Human Capital Ltd Full timeSenior Data Analyst Location: Limerick Salary: € Hybrid Reperio are working with a fast-growing AI startup who have plans to expand their Data team this year. To facilitate their rapid growth, they are seeking a Senior Data Analyst to be at the forefront of their data strategy. You will be responsible for analysing complex datasets, developing meaningful...
-
Human Resources Specialist
7 days ago
Limerick, Limerick, Ireland RedChair Recruitment Full timeRedChair Recruitment is a recruitment company seeking an experienced HR Manager to join our client's team. As the HR Manager, you will play a vital role in developing and implementing people management strategies and processes that align with the overall goals and objectives of our clients.Responsibilities:Collaborate with the senior management team to...
