Customer Success Specialist
3 weeks ago
Customer Success Specialist required with a strong background in customer service, sales, and business development.Strong customer / sales focus coming from a software as a service (SaaS) environment.Galway. Responsible for building and maintaining strong relationships with clients, understanding their needs, and collaborating with internal teams to deliver outstanding software solutions and support. This role is crucial in driving onboarding, customer retention, expansion, and overall company growth. Responsibilities: Cultivate robust relationships with key clients and stakeholders. Conduct routine check-ins and business reviews to grasp their evolving requirements. Facilitate the onboarding experience for new clients, optimising the Time-to-Value and ensuring a thorough understanding and adept utilisation of our CRM product. Deliver tailored training and educational materials to clients as necessary, ensuring a seamless transition from the sales phase to post-sale interaction. Develop and implement strategies to retain customers, with the goal of reducing churn and enhancing overall customer satisfaction. Identify potentially vulnerable client relationships and proactively implement measures to fortify them. Sustain a comprehensive understanding of the company's CRM product and proficiently relay product updates, features, and advantages to clients. Collaborate with internal teams to integrate customer insights and feedback into product enhancements. Requirements: Bachelor's degree in business, communications or a related field. Proven experience in customer success preferably 3 years plus in a technical or SaaS (software as a service) company Familiarity with customer support processes and CRM tools. Proven track record in developing and executing customer retention strategies Excellent project management, organisational skills and attention to detail. For a confidential discussion and more information on the role, please contactNoeleen Stewart. Skills: SAAS Sales Customer service
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Customer Success Manager
5 months ago
Galway, Ireland TitanHQ Full timeAbout usTitanHQ is proud to be Ireland's largest indigenous cybersecurity company, protecting thousands of customers globally. Working at TitanHQ means developing and delivering cutting-edge technologies and innovative solutions to meet the cybersecurity needs of our Direct, Channel and MSP customers. Our award-winning SaaS solutions include spam filtering,...
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Customer Success Manager
8 hours ago
Galway, Ireland TitanHQ Full timeAbout usTitanHQ is proud to be Ireland's largest indigenous cybersecurity company, protecting thousands of customers globally. Working at TitanHQ means developing and delivering cutting-edge technologies and innovative solutions to meet the cybersecurity needs of our Direct, Channel and MSP customers. Our award-winning SaaS solutions include spam filtering,...
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Customer Success Partner Advisor with German
5 months ago
Galway, Ireland SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Support Specialist
4 months ago
Galway, Ireland Diligent Full timeAbout UsDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.At Diligent, you are...
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Customer Support Specialist
6 months ago
Galway, Ireland Diligent Full timeAbout UsDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.At Diligent, you are...
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Customer Service Specialist
5 months ago
Galway, Ireland Abbott Full timeAbout Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160...
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SAP SuccessFactors Preferred Success Delivery
3 weeks ago
Galway, Ireland SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Health & Safety Advisor
1 month ago
Galway, Ireland Hays Specialist Recruitment Full timeYour new company Your new company is involved in the construction and maintenance of roads across Ireland. They are now seeking to recruit a Health & Safety Advisor. Reporting to the Group Health & Safety Manager, you will be looking after the Health and Safety function, ensuring the company is compliant with all legal aspects of Health and Safety. This will...
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Project Architect
1 month ago
Galway, Ireland Hays Specialist Recruitment Full timeYour new company Our client is a well-established Architectural practice based in Galway, that is committed to excellence. They specialise in various projects, of all sizes, from conception to completion. They are seeking to recruit an Architect or Technologist as a Project Architect to work on a variety of projects across Ireland. Candidates of various...
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Financial Controller
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Galway, Ireland Hays Specialist Recruitment Full timeYour new company Your new company is one of the most ambitious and rapidly growing start-ups in the transport industry in Ireland. Established only a short few years ago, the company has experienced unprecedented growth due to the development of a unique business model which has accelerated their expansion nationwide. Led by a team of highly experienced...
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Sourcing Specialist
6 months ago
Galway, Ireland PEL Group Full timeProduction Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers across Europe. We are currently recruiting for a Sourcing Specialist to work within our team based in Galway. The Sourcing Specialist will work closely with managers and cross functional teams within the organisation to help drive cost savings and...
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Specialist Pregnancy Counsellor
1 month ago
Galway, Ireland Irish Family Planning Association Full timeJob Title: Specialist Pregnancy CounsellorHours: 4 days per week, one to be Fridays, 9 am - 5pmContract: Permanent Salary: Salary of €52,142.40 per annum pro-rata, plus €70 per month supervisory allowance The Irish Family Planning Association (IFPA) is Ireland's leading sexual health provider. We provide...
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Regulatory Affairs Specialist
1 month ago
Galway, Ireland Collins McNicholas Full timeOur client a major multinational based in Galway are looking to hire a Regulatory Affairs Specialist on a 12 months fixed term contract. The Role: As the Regulatory Affairs Specialist, you will assist in managing and developing the activities of the EU Authorised Representative (AR) and the UK Responsible Person (RP) in line with established procedures and...
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Sales Specialist
3 months ago
Galway, Ireland Sysco Ireland Full timeAs the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our...
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Taxonomist and Information Architecture Specialist
2 months ago
Galway, Ireland Dabster Full timeDescription The role of the Taxonomist and Information Architecture Specialist is to maintain and evolve taxonomies, metadata, ontologies & knowledge graphs to surface meaningful product related content to our customers, as well as collaborating with our internal stakeholders to understand problems, identify improvements and prepare for future product...
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Market Pre-Sales specialist
2 months ago
Galway, Ireland Manpower Ireland Full timeMarket Pre-Sales specialist ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 10-month contract role employed with ManpowerGroup Ireland. This position is a Hybrid role based in Galway.About SAP Marketplace SAP Marketplace builds and runs SAP's e-commerce capabilities. The core of our strategy is to enable customers to...
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Clinical Nurse Specialist
2 weeks ago
Galway, Ireland recruitNet Full timeRecruitNet International Ltd specializes in relocating qualified professionals throughout Ireland and overseas. We guide you through professional registration, job placement, visa, and employment permit processing.We are hiring a Clinical Nurse Specialist - Urology in a Private Hospital in Galway, Ireland.Part time , 24 hours per week Permanent contractWe...
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Regulatory Affairs Specialist-Parkmore Galway
6 months ago
Galway, Ireland Integer Holdings Corporation Full timeBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create...
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Regulatory Affairs Specialist
6 months ago
Galway, Ireland Abbott Full timeAbout Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160...
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NPD Sourcing Specialist/Buyer
3 months ago
Galway, Ireland Nordson Corporation Full timeCollaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving...