UniJobs | ICT Engineer

3 weeks ago

Dublin, Ireland UniJobs Full time

ICT Engineer - Dublin Unijobs on behalf of our public sector client have a requirement for a Healthcare ICT Engineer to join their team. The duration of the post is initially 12 months with possible extensions thereafter. Working 35 hours per week the successful candidate will be employed as an agency employee and will be paid an hourly rate of €18.76 based on an annualised salary of €34,256 and will accrue 28 days' annual leave per year. The role is based fully onsite in Dublin 9. POSITION OVERVIEW We are seeking a skilled and experienced Healthcare ICT Engineer to join our team. As a Healthcare ICT Engineer, you will be responsible for managing and maintaining existing and new desktop and end-user computing environment. You will ensure the smooth operation of desktop systems, troubleshoot technical issues, deploy hardware and software, and provide end-user support. The ideal candidate will possess strong technical expertise in system and infrastructure support. KEY RESPONSIBILITIES Desktop Support and Maintenance: Provide technical support for desktop systems, including hardware, operating systems, and software applications. Diagnose and resolve hardware and software issues, ensuring minimal disruption to end-users. Perform routine maintenance, updates, and patches to desktop systems to ensure optimal performance and security. Collaborate with technical teams and vendors to troubleshoot and resolve complex technical problems. Deployment and Configuration: Deploy, configure, and maintain desktop hardware, peripherals, and software applications in compliance with Hospital standards and policies. Image and deploy desktops, laptops, and mobile devices with standard software and configurations. Collaborate with delivery teams to ensure timely and efficient rollout of hardware and software updates or upgrades. Application Support: Provide support for healthcare-specific applications used on desktop systems (training will be provided) Troubleshoot application issues, perform application installations, and assist end-users in utilising the applications effectively. Collaborate with , application vendors and support teams to resolve complex application-related issues. Security and Compliance: Ensure compliance with healthcare regulations and security best practices. Implement and enforce desktop security measures, including antivirus software, firewalls, and access controls. End-User Training and Documentation: Develop and deliver training materials and sessions to educate end-users on desktop systems, software applications, and best practices. Provide effective and friendly end-user support, assisting with questions, issues, and inquiries. QUALIFICATIONS & SKILLS Mandatory ICT technical qualifications, preferably a bachelor degree (desirable) in computer science, information technology, or a related field. Strong knowledge of desktop hardware, operating systems (Windows), and software applications. Proficient in desktop imaging and deployment tools Understanding of networking fundamentals and protocols. Desirable Proven experience (2 & 4+ years) as an ICT Engineer or similar role, preferably in a healthcare environment Familiarity with healthcare applications, and clinical decision support tools. Knowledge of security best practices and experience implementing security measures. Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills, with the ability to provide clear and concise technical guidance to non-technical end-users. Ability to prioritise and manage multiple tasks in a fast-paced environment. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. *This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role* Unijobs is an equal opportunities employer. Skills: hardware software troubleshooting desktop Benefits: Paid Holidays

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