IT Support Engineer
9 hours ago
PFH Technology are looking for an IT Support Engineerto join our clients growing team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution for our client. Contract: Permanent Location: Onsite, Dublin 1 Key Responsibilities Provide first and second Line support (with first time resolution service) for ICT operations Log and track incidents on the ticketing system (in accordance with ITIL processes) and liaise with third parties when required To raise and own Problem tickets, locate Root Cause and communicate workarounds and fixes to support teams Resolve the incident themselves in most cases Escalate to the Level 3 Helpdesks where necessary, and on a prioritised basis Liaise with other technical specialists within the organisation to resolve the incident, (the response should clearly detail the areas where the tenderer has technical expertise). This support may be provided remotely or if appropriate on-site Escalate high-priority incidents to the Service Delivery Manager Create and Update our Knowledge Management system, SOPs, and Runbooks To contribute effectively to organisational and team processes and adhere to policies including but not limited to Data Protection and Information Security Manage and maintain IT hardware and software assets Liaise with external hardware/software providers to resolve the incident (it is expected that the tenderer will manage the support issues with third party suppliers) Carry out any other duties as required Skills/Competencies/Experience Microsoft Windows 10 certification MD-100 Should have achieved or being working towards achieving Modern Desktop Administrator Associate certification. Must have exposure and be able to demonstrate practical experience with: Windows 10 Office365 Outlook, OneDrive, Teams, SharePoint, Word, Excel, PowerPoint and Note. Active Directory / AzureAD InTune, InTune policies Modern communication and collaboration tool suites such as MS Teams Windows Defender Endpoint Window 10 Intune deployments Must be familiar with patching and patching policies of desktop systems using a variety of technologies such as SCCM or InTune Have exposure to and demonstrate experience with management of security alerts and incidents Be willing and capable to work well within a team environment Be able to clearly communicate technical solutions in a user friendly and professional manner demonstrating a Customer service mind-set Education Third Level Education Qualification is preferable. PFH Technology, owned by Ricoh a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.
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IT Search | Senior AI Engineer
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Dublin, Ireland IT Search Full timeSenior AI Engineer Ireland / Remote (must be based in Ireland) €80K - €85K p/a + bonus, health, 5% pension etc A well-rounded, and extremely successful SME operating all over the world not long into their AI journey and adding another Senior AI Engineer to their team. Youll be driving AI innovation alongside a fairly small (and growing) data science...
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IT Search | Data Engineering Manager
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IT Support Engineer
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Dublin, Ireland Reperio Human Capital Full timeIT Support Engineer Contract | €200-€230/day | Dublin | HybridA client of mine is seeking a skilled IT Support Engineer to join their team in Dublin. This role will involve providing high-level technical support, managing key IT infrastructure, and contributing to various ongoing projects within a dynamic IT environment.Responsibilities: Provide Level 2...
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IT Support Engineer
2 weeks ago
Dublin, Ireland Reperio Human Capital Full timeIT Support Engineer Contract | €170-€190/day | Dublin | HybridA client of mine is looking for an experienced IT Support Engineer to join their team in Dublin. This role will involve providing Level 2 support, troubleshooting issues, and assisting with key IT projects in a hybrid environment.Responsibilities:Provide Level 2 support for Windows-based...
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IT Support Engineer
4 weeks ago
Dublin, Ireland Reperio Human Capital Full timeIT Support Engineer Contract | €220-€270/day | Dublin | HybridA client of mine is looking for an experienced IT Support Engineer to join their team in Dublin. This hybrid role focuses on providing Level 2 support across Windows and Microsoft systems, while also contributing to cloud-based and security initiatives.Responsibilities:Provide Level 2 support...
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BMS Support Engineer
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Senior IT Support Engineer
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Product Support Engineer Manufacturing
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Dublin, Ireland The Panel Group Full timeOur client is a global healthcare leader, currently seeking a passionate Product Engineer | Manufacturing, to join their team and help contribute to life-saving innovations. What Youll Do: Provide technical support to manufacturing and testing processes for medical device instrumentation. Develop solutions to improve product reliability and manufacturing...
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Facilities Projects Engineer
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Production Support Engineer
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Dublin, Ireland ICDS Group Full timeProduction Support Engineer - North Dublin. Our client seeks a "hands on" Production Support Engineer to support a number of its existing manufacturing cells. The successful applicant will have a strong technical background and minimum of 2 to 5 years' experience in a medium/high volume mechanical/manufacturing environment. The key aspects of the role are:...
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Network Support Engineer
9 hours ago
Dublin, Ireland eir evo talent Full timeNetwork Support Engineer Long term day rate contract with our client with HQ in Dublin Onsite/Hybrid Must have own car and be flexible for frequent travel across Ireland to work with network equipment at remote sites. You should be comfortable performing manual tasks, including the physical installation of networking hardware and some cabling. You should...
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Dublin, Ireland The Panel Group Full timeOur client is a global healthcare leader, currently seeking a passionate Product Engineer | Manufacturing, to join their team and help contribute to life-saving innovations. What Youll Do: Provide technical support to manufacturing and testing processes for medical device instrumentation. Develop solutions to improve product reliability and manufacturing...
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Front Line Support Engineer
9 hours ago
Dublin, Ireland Cognizant Technology Solutions Ireland Full timeCognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support...
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Level 1 Junior Voice Network Support Engineer
9 hours ago
Dublin, Ireland PlanNet21 Communications Full timePlanet 21 - VoiceNetwork Engineer PlanNet21 Communications are hiring a Junior Network Engineer for a Support role in our Dublin Head Office in Citywest. The ideal candidate will be working within the PlanNet21 Network Engineering team to support our customers and deliver network projects to clients. Provide support within designated Service Level Agreements...
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Eolas Recruitment | Desktop Support Engineer
3 weeks ago
Dublin, Ireland Eolas Recruitment Full timeWe are seeking a skilled Desktop Support Engineer to join our financial services clients IT team on a daily rate contract basis. The successful candidate will provide high-quality technical support to end users, ensuring the smooth operation of desktop systems, applications, and peripherals within a hybrid working environment. This role requires a proactive...
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Dublin, Ireland Jones Engineering H.A. O'Neill Full timePosition: Technical Support Analyst Location: Ballsbridge, Dublin 4 Company Description We are a leading engineering services company with a proven track record of high quality, customer focused project delivery for over 130 years. Our core divisions include Mechanical Engineering, Electrical Engineering, Sprinkler and Fire Protection. Some of the other...
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Technical Support Analyst
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Dublin, Ireland Jones Engineering H.A. O'Neill Full timePosition: Technical Support Analyst Location: Ballsbridge, Dublin 4 Company Description We are a leading engineering services company with a proven track record of high quality, customer focused project delivery for over 130 years. Our core divisions include Mechanical Engineering, Electrical Engineering, Sprinkler and Fire Protection. Some of the other...
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ICDS Group | Production Support Engineer
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Dublin, Ireland ICDS Group Full timeProduction Support Engineer - North Dublin. Our client seeks a "hands on" Production Support Engineer to support a number of its existing manufacturing cells. The successful applicant will have a strong technical background and minimum of 2 to 5 years' experience in a medium/high volume mechanical/manufacturing environment. The key aspects of the role are:...
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Onsite Support Technician
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Dublin, Ireland Apogee Corporation Limited Full timeThis role is based in Dublin and has the possibility of coming with a van for the right candidate.The Onsite Support Technician will be the first point of contact for technical issues related to printers and other office equipment. This role requires a proactive individual who can troubleshoot and resolve minor technical issues, provide excellent customer...
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Reperio Human Capital
3 weeks ago
Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full timeWe are seeking to hire an experienced Level 2 Engineer on behalf of our client in Dublin. This role will involve troubleshooting and managing Level 2 IT Support tickets and resolving issues for your clients. You will work on physical and virtual client and server devices, and troubleshoot applications and on premises/Cloud servers, while deploying IT...