Munster Technological University | IT Technical Officer
4 weeks ago
The School of Building & Civil Engineering provides Education and Training across a wide range of Construction-related disciplines including Civil, Structural & Environmental Engineering, Architecture, Architectural Technology, Interior Architecture, Construction Management and Quantity Surveying. The School provides taught programmes at undergraduate Ordinary and Honours Degree levels and also at postgraduate level. The School through its Sustainable Infrastructure Research & Innovation Group provides wide-ranging, vibrant and expanding Master by Research and PhD Programmes, supported by National and International Research Funding Programmes. School facilities include a range of Engineering Laboratories which are supported by the School Technical Team. These laboratories support a wide range of School activities and are central to the delivery of School Programmes. The School is seeking a suitably qualified and ambitious candidate to work with the School team to provide IT support for teaching, learning and research activities. This position is based in the MTU Cork Campus (Bishopstown). The successful candidate will report to the Head of School of Building & Civil Engineering. Duties and responsibilities of the position: The following indicate some of the principal duties and responsibilities that may be assigned: Organising, preparing and setting up for classes, project and research work in IT laboratories and other areas. To undertake set up and commissioning of new IT and technology equipment. Installing and testing of appropriate software as appropriate and making the software available to appropriate users. To carry out routine maintenance of IT and technology equipment. Provide technical assistance to lecturers and students to ensure the safe and smooth running of IT laboratory classes and other events as appropriate. To ensure that IT laboratories, materials and equipment are kept clean, tidy and in good order. To provide support for delivery and receipt of goods. To undertake such other duties as the President, Presidents nominee, Head of School/Department, Senior Technical Officer or other authorised officer may assign from time to time. Duties specific to this role include the following: Provide IT support to staff and students across the School Ensure all IT laboratories are setup and maintained as required Assist students & staff, as necessary, in the setup of IT equipment for assessments Supporting staff and students with project work and research activities Writing and updating technical instruction manuals for staff and students Install, configure and troubleshoot hardware and software for student labs and staff offices Participate in the evaluation of new IT equipment/software Arranging for safe disposal of waste materials Stock control of equipment and consumable materials Experience of supporting Windows Operating System Win 10, Server 2019 Experience and understanding of Microsoft Active Directory operations Knowledge of anti-virus, anti-malware and encryption software To contribute to the development, implementation and updating of health and safety policies and procedures as they pertain primarily to the IT facilities of the School and to include risk assessment, standard operating procedures, method statements and other relevant policies and procedures as appropriate. The successful candidate will have minimum academic qualifications and experience as follows: Essential: 1) A relevant Level 8 degree from a recognised degree awarding authority, majoring in degree level studies related to Computing, Information Technology, Electronic Engineering or in a related cognate discipline. AND 2) Not less than 3 years relevant experience subsequent to obtaining the above qualification. Desirable: Practical experience of working in an IT/Technology focused environment. Further studies and professional qualifications obtained post-qualification will be favourably considered. Experience with the following: - Windows operating systems and applications - Networking, including wired and wireless technologies - Virtual machine tools e.g., VMWare workstation Important Notes: Screening and short-listing only takes place on the basis of information submitted on the application. In addition to the minimum criteria, it may be necessary to introduce further shortlisting criteria. Candidates should note that they may be called for more than one interview. Please ensure that full information is given on qualifications and that the information is accurate and corresponds to the original transcript of qualifications. Please ensure that those you nominate as referees are contacted by you and will be able to supply a reference without delay if requested. The University regrets that it cannot pay expenses for candidates attending interviews for this post or for taking up the position, if appointed. Applications received after the closing date will not be accepted. Appointments will be subject to Garda vetting. Application Process: Applications by MTU eRecruitment system only. Applications will not be accepted in any other format. Please log on to apply for this position. The information given in this document is of a general information nature only and should not be taken as contractual. Closing date for receipt of completed applications is 1.00 pm on Tuesday, 7 January 2025. Munster Technological University is an equal opportunities employer. Skills: Not less than 3 yrs relevant experience Level 8 degree relevant to the role Experience with VMWare workstation
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