Current jobs related to Customer Service Team Lead - Dublin - Flogas Ireland
-
Mechanical Service Manager
2 days ago
Dublin, Dublin City, Ireland Wohn-Service-Team Full timeOur Dublin office requires a Mechanical Service Manager for our Field team and blue-chip customers, who can identify with our goals and objectives and integrate themselves into our team.ResponsibilitiesLeadership – we need an individual that will lead the team and be positive in their demeanour.Managing the team of engineers & technicians that perform...
-
Mechanical Service Manager
3 weeks ago
Dublin, Dublin City, Ireland Wohn-Service-Team Full timeOur Dublin office requires a Mechanical Service Manager for our Field team and blue-chip customers, who can identify with our goals and objectives and integrate themselves into our team.Responsibilities- Leadership – we need an individual that will lead the team and be positive in their demeanour.- Managing the team of engineers & technicians that perform...
-
Senior Field Service Operations Manager
2 weeks ago
Dublin, Dublin City, Ireland Wohn-Service-Team Full timeAbout Us:At Wohn-Service-Team, we are dedicated to providing innovative solutions for human comfort, well-being, and conditions in the built environment. Our mission is to deliver exceptional service to our customers while upholding our core values of commitment to people, fairness, flexibility, health and safety, continuous learning, and sustainable...
-
Customer Service Team Lead
4 days ago
County Dublin, Ireland Supervalu Full timeLeadership Role:The Customer Service Team Lead at Supervalu is a senior role that involves leading a team of customer-facing staff, ensuring that customers receive an exceptional experience.Key responsibilities include:Main Responsibilities:Lead a team of customer-facing staff, providing guidance and support to ensure excellent customer service.Develop and...
-
Customer Service Team Lead
1 week ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob OverviewWe are seeking an experienced Customer Service Team Lead to join our team at TN Ireland. In this role, you will be responsible for managing a small team of customer service advisors and ensuring they are fully up-to-date on all our products and services.
-
Customer Service Team Lead
2 weeks ago
Dublin, Dublin City, Ireland Teamworx Full timeThe Customer Service Team Lead position at Teamworx is a fantastic opportunity for a highly motivated and customer-focused individual to take their career to the next level. As a key member of our management team, you will play a crucial role in delivering exceptional customer service, driving sales growth, and improving store performance.This exciting role...
-
Customer Service Team Lead
7 days ago
Dublin, Dublin City, Ireland Boylesports Full time**Job Summary**We are looking for a talented and enthusiastic individual to join our team as a Customer Service Team Lead.In this role, you will be responsible for providing an outstanding customer experience, ensuring seamless day-to-day operations, and maintaining high standards of customer service and store presentation.Key Responsibilities:Lead by...
-
Customer Service Team Lead
6 days ago
Dublin, Dublin City, Ireland Collins McNicholas Recruitment Full timeCompany Overview:Our client is a renowned Global Medical Device Healthcare company seeking to hire a Customer Service Team Lead on a permanent basis.This role involves leading the NPWT CS UK & Ireland team in Dublin with a focus on delivering exceptional customer service.The ideal candidate will possess excellent leadership and coaching skills, with...
-
Customer Service Team Lead
4 weeks ago
Dublin, Dublin City, Ireland Flogas Ireland Full timeAbout the role:We are seeking a highly motivated and experienced Customer Service Team Lead for the front office customer service department. This is a brilliant opportunity for experienced candidates to take the next step in their career, working with the CS Management team to ensure that daily operations of their team run efficiently and effectively with a...
-
Customer Service Team Lead
2 weeks ago
South Dublin, Ireland Centra Part timeCentra is seeking a Customer Service Team Lead to join our team. As a key member of our retail team, you will be responsible for leading and motivating your team to deliver exceptional customer service experiences.Main Responsibilities:Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-BasedBe approachable and a role model who...
-
Customer Service Team Lead
6 hours ago
Dublin, Dublin City, Ireland beBee Careers Full timeTeam Leader">As a Customer Service Team Lead, you will be responsible for providing excellent customer service, building a high-performing team, and driving sales performance.">Key Requirements">Previous experience in customer-facing roles.Excellent communication and people management skills.Able to work under pressure and handle challenging situations.">Our...
-
Customer Service Team Lead
10 hours ago
Dublin, Dublin City, Ireland beBee Careers Full timeJob Description:">The Customer Service Team Lead will be responsible for managing customer orders from start to finish. This includes coordinating with carriers, networks, and suppliers to ensure efficient delivery of orders, keeping all orders fully updated with accurate notes on our CRM system, and accurately and timely processing of customer orders in...
-
Customer Service Team Lead
2 weeks ago
Dublin, Dublin City, Ireland SPAR Ireland Full timeJob OverviewWe are recruiting a highly motivated Catering Supervisor to join our team at SPAR Ireland's Portlaoise service station.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a proven track record of leadership and team management.The successful candidate will be responsible for...
-
Customer Service Team Lead
4 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Client:Location:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:ba0ab558a470Job Views:54Posted:21.01.2025Expiry Date:07.03.2025Job Description:Sales And Service Representative - HomeChargeSales/Marketing Dublin PermanentPART 1: Role DetailsRole Title: Sales and Service...
-
Customer Service Team Lead
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Client:Location:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:ba0ab558a470Job Views:3Posted:19.04.2025Expiry Date:03.06.2025Job Description:Sales And Service Representative - HomeChargeSales/Marketing Dublin PermanentPART 1: Role DetailsRole Title: Sales and Service...
-
Customer Service Team Lead
7 days ago
Dublin, Dublin City, Ireland Lennor Group Full timeAbout the RoleWe are seeking a highly skilled Bilingual Operations Supervisor to join our team at Lennor Group. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring they provide high-quality service to our customers.Key Responsibilities:Manage a team of customer service...
-
Customer Service Team Lead
4 weeks ago
Dublin, Dublin City, Ireland EXANTE Full timeAbout EXANTEEXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account.We are a...
-
Customer Service Team Lead
3 weeks ago
Dublin, Dublin City, Ireland EXANTE Full timeAbout EXANTEEXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account.We are a...
-
Customer Service Team Lead
2 weeks ago
County Dublin, Ireland Holland & Barrett Full timeAbout Our ValuesWe are committed to living by our EPIC values: Expertise, Pioneering, Inclusive, and Caring. These values guide everything we do, from the way we interact with customers to the way we treat each other within the company.Job DescriptionIn this role, you will support the Store Manager in managing the day-to-day operations of our store,...
-
Senior Customer Service Team Lead
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob OverviewMorgan McKinley is a leading employment agency, providing top talent to various clients across Ireland. As a Senior Customer Service Advisor with TN Ireland, you will be part of a rapidly growing retail bank's team, focusing on delivering exceptional customer experiences.Your Responsibilities:Lead by example in maintaining high standards of...
Customer Service Team Lead
1 month ago
About the role: We are seeking a highly motivated and experienced Customer Service Team Lead for the front office customer service department. This is a brilliant opportunity for experienced candidates to take the next step in their career, working with the CS Management team to ensure that daily operations of their team run efficiently and effectively with a primary focus of supporting our team members to provide an excellent customer service to our customers. Responsibilities: Ensure customers are serviced in a timely manner for management of their energy account. Responsibility for day-to-day projects and activities across all operational areas Supporting the Customer Service Manager to identify training and development needs, identifying actions and working with other business stakeholders to ensure that individual and team skills and knowledge are developed effectively. Supporting the Customer Service Manager to monitor and manage team performance using a variety of tools/methods; interpreting reports, monitoring customer interaction, checking the quality of any output (interaction & process driven). Provide effective and consistent communication in the team, encourage feedback and customer insights to enhance the customer experience and onboarding experience. Ensures service targets are met, KPIs are continually reviewed, and expectations are met with optimum levels of quality and service delivery. Ensures direct reports adhere to industry specific licence conditions and other relevant regulatory requirements (Codes of Practice, GDPR for example). Create good relationship with team members and support the Customer Service Manager to motivate team members to deliver a high standard of customer service. Deputise for other team leads and managers in their absence. Coach and mentor all team members on best practice approach to their roles. Act of the first point of contact for team attendance, holiday requests and kronos queries. Act of the first point of contact for individual, team and customer issues working with relevant colleagues to find effective solutions. Responding to customer queries- answering calls/emails, escalating, following up as required. Candidate Profile: ?The ideal candidate will have at least 12 months of experience in a customer service environment with proven leadership experience. They will possess excellent communication and interpersonal skills, along with strong analytical and problem-solving abilities. The candidate should thrive in a fast-paced setting, effectively managing multiple priorities while driving process improvements and change. Proficiency in Microsoft Office, particularly Excel and PowerPoint, is essential. A proactive and adaptable mindset, coupled with strong leadership and a customer-focused approach, will be key to success in this role. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. Benefits: Competitive Salary Defined Pension Contribution Healthcare Allowance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Opportunities Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. ?Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: Leadership communication team work
