Global Head of Payment Solutions

9 hours ago


Dublin, Ireland APEX Group Full time

Global Head of Payment Solutions

Location: Europe – Ireland/Malta/UK preferred

Department: Operational Support - Payments

Employment Type: Permanent

Corporate Title: Senior Director

We are currently looking for a Global Head of Payment Solutions to help lead the newly created Payments Function across Apex Group Ltd. This is a dynamic role reporting to the Group Deputy COO and CPO, covering all client-related payments other than the Group’s own payments which is managed by Group Finance and Treasury. This role will lead regional payment teams across multiple locations.

Job Specification:

- Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions.

- Ensure suitably experienced staff are in place in each location.

- Implement a Global Payments Policy that is aligned with the Group’s Anti-Fraud Policy as well as SOC and ISAE requirements.

- Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies.

- Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group.

- Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams.

- Establish Service Level Agreements (“SLA”) and ensure alignment with client SLA’s and deliverables.

- Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented.

- Source and manage the adoption of a global payment hub solution.

- Establish KPI’s and provide regular reporting to Stakeholders on transaction volumes, SLA’s etc.

- Enable a culture of continuous improvement with a passion for addressing control weaknesses.

Skills Required:

- At least 15 years of relevant professional experience, either in the financial services fund industry or banking.

- Bachelor / master's degree in accounting, finance, or economics.

- Management experience, overseeing a large multi-jurisdictional team.

- Excellent organisational, communication and interpersonal skills and a truly client servicing mindset.

- Proven experience in managing multiple stakeholders and delivering on commitments.

- Experience with Payment/Banking technology solutions and platforms.

- Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment.

- Committed to self-improvement and staff development.

What you will get in return:

- Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation.

- Opportunity to work with a diverse, agile, and global delivery team.

- Exposure to all aspects of the business, cross-jurisdiction.

- A genuinely unique opportunity to be part of an expanding large global business.

- Competitive remuneration in line with skills and experience.

- Training and development opportunities.

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